You will then know the exact date when it started and when it will be finished. Hey, welcome to the UK's largest shopping community! Theyll usually ask you to go over the reason again why youre leaving, and acknowledge it. So 2023 is the final year that you can cancel your existing Virgin Media deal for free if you're affected by a price rise. And with its Gig1 Fibre Broadband averaging speeds of over 1Gbps, it's the country's fastest broadband . In fact, wed recommend you didnt! I was a bit gutted, but had found a backup offer on BT. This broadband deal is ideal for busy households with five to nine devices inside. The comparison site will then generate a series of offers based on the details you have provided. And if you have any questions on approaching Sky and Virgin Media, just leave them in the comments below. To reduce your Virgin Media bill as an existing customer, you will need to either cancel some of the services you are consuming now or try to haggle for a discount on your package. Virgin Media's end of contract price hike. It will depend on your expectations. Free delivery. Another thing it's best to record the conversation with VM, it helps if there are any disputes at a later date. He decided to call Virgin after receiving a letter saying his monthly bill would increase by 3.50 a month. Then you need to cancel your Virgin Media Plan. Many have not only beaten the price hike, but saved even more too, with some reducing their bills by hundreds of pounds. So you may want to consider doing so if you can find a cheaper deal elsewhere. Im going to have to switch with that difference unless we can do something Virgin Media TVs top package has BT Sport included; if you can live without it, its one of the easiest ways to save money. Amazon Prime Video, also known simply as Prime Video, is an American subscription video on-demand over-the-top streaming and rental service of Amazon offered as a standalone service or as part of Amazon's Prime subscription.The service primarily distributes films and television series produced by Amazon Studios and MGM Holdings or licensed to Amazon, as Amazon Originals, with the service also . You can read our full cookie policy. Stop payments on checks. If you have any questions about how the site works. He said his bill was going to rise to 58 a month for broadband, basic TV and phone. They said: "We called them and got the initial discount like you said then asked if they could do anything else, we got it down by 10 in the end by just calling them. "They offered me a better discount that I refused. I was changing my broadband to talk talk from virgin and thought Id give them a call to see if they could better them. These rules highlight the EPR for e-waste management framework for those dealing in the sale, manufacture, purchase, transfer, dismantling, refurbishing, processing or recycling of e-waste including their parts and components. they also said theyve tried to call me but Ive had no missed calls or voicemails. 14 day returns policy. Some customers have reported that Virgin Media engineers were not careful during the installation. If you have a month to month based deal, you dont need to worry about this. something which can save billpayers hundreds of pounds a year too, according to Martin Lewis of Money Saving Expert, Netflix to hike prices by up to 24 per year for millions of users, Independent Press Standards Organisation (IPSO), Ignore the automated option to discount your bill for six months - speak to someone directly, Don't speak to customer service - ask to be put through to the cancellations department, as this is where the deals are offered, Search for a better deal elsewhere and switch if Virgin don't offer you a good deal, Check what you're getting - if you're paying for a service you don't use, ask to change it as it could work out cheaper. Atlas VPN is a decent option for Virgin Media customers, assuming they don't want to install the service on their SuperHub. so now Im stuck in an 18 month contract. For example: -, Virgin Media broadband speeds are among the fastest in the country. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. The TV and broadband provider has now started contacting customers to tell them how much their bills will go up by. Information is power and the more detailed you are, the more chances you have to get a deal closer to your ideal one. Virgin Media has a bundle with BT and Sky Sports Channels in 4K. 1.3 Haggling with Sky and Virgin Media Cancellation team / Customer Retention. So it should reassure you to know that it also means you can re-contract or switch to a new deal any time to avoid the price hike. With a quick research, if you select these same channels (Sky Cinema HD, BT and Sky Sports Channels), you will pay 63 per month at Sky, including Netflix for free. For other inquiries, Contact Us. If you click on a link in this story we may earn affiliate revenue. This deal is perfect if you are in the market for a new phone and a new pair of wireless earbuds. Depending on how much you pay for your current Virgin Media package, your price could go up by at least 2-3 per month. Virgin Media was the UK's first provider to offer broadband, home phone, TV, and mobile plans. This is in contrast with other providers, such as BT, Plusnet and EE, who have added an annual price increase of 3.9% above the rate of inflation to their terms and conditions. Were committed to supporting customers in this tough climate and are freezing prices for vulnerable customers including those taking our social broadband tariffs. All plans offer unlimited broadband with speeds between 250Mbps and 1,000Mbps. At Virgin Media, you can only get home phone packages in a bundle. From April 2024, Virgin Media will have a set price increase in its terms and conditions, much like BT, Plusnet, Vodafone, EE and TalkTalk. So its worth it. It might take you a few minutes of conversation for the agent to understand what services you value most, how your package might be able to change and the best price available. to get a discount of 50 on your next bill. per month. Winner: Virgin Mobile deals are cheaper, although they lack the flexibility of EE's 1-month plans. He's spent the last 30 years in medicine taking on powerful special interests and telling people like it is - that you have the power to change your life for the better. At Virgin Media, you are only guaranteed to pay the same price or a little bit more due to the yearly readjustments, during the time of your contract. Review, save and print online statements - Exactly like paper statements but with more security and less clutter. However 67,00 a month is a very expensive joke (for 200mb) and its . Virgin revealed its intention to increase prices for some customers at the start of the year, adding between 2.50 and 4.50 to monthly bills. Search on Uswitch to find the right broadband package for you. extra phone calls, extra films etc). Prices start from as little as 16 (which is the cheapest you'll find on this list) and go up to 74. Often the best deals will require you to recommit to a new contract (e.g. Haggling with your current broadband provider has a 75% success rate according to Martin Lewis of Money Saving Expert. extras. VIRGIN MEDIA has launched a flurry of free bonuses to millions of its broadband, TV and landline customers, which unlocks an exclusive range of money-saving offers, freebies, and discounts. Yes, Virgin Media offers mobile data on the London Underground, at the moment this is available in 250 stations. To find out what speeds are on offer in your area, enter your postcode: A one-off fee of 39.99 is to set-up your BT TV service and all packages are on a 24 . Select the option 'If you're thinking of leaving Virgin Media'. 500Mb Broadband + Bigger TV. Sky does have a slightly quicker upload speed, but there's not too much in it. At the time of writing, the cheapest way to get Virgin Media is by signing-up for the M100 Fibre Broadband + Talk Weekends, with a speed of 108Mbps and weekend calls included. Virgin Media offers free mobile data on the London Underground to all their customers. They often have to grapple with clunky computer systems, too. This means almost all customers who sign up in the future will have to abide by an annual price rise, and will no longer get a 30-day window to cancel. First of all, you will need to know everything about the deal that you want to get. Use the 9 tips we gave you above. The telecoms giant is hiking bills by an . Virgin Media is an accessible company to get in touch with. Virgin Media has officially announced a price increase for millions of broadband, TV and home phone customers in 2023. You will be committed for at least a year and a half. No, you cant watch Sky Atlantic on Virgin Media at the time of writing. Check if you can cancel some of them and get a better deal with Virgin Media. The saving was even more impressive for people who have a combined broadband and TV package - 90 a year, on average, which is a discount of around 6%. Tip #1 - Check you are watching all the channels you pay for, Tip #2 - Choose the best time to ask for a better deal, Tip #3 - Do your research to make sure you have the right information to Best Virgin iPhone deals. Some of them will have an increase of almost 50 per month. Call 0345 454 1111 or dial 150 from a Virgin Media landline or mobile phone. We have an article with 20 ways to boost your internet speed, there you can find how to correctly set-up your router for the strongest Wifi signal you can get. You will need to download the Virgin Media Connect application to get access to their free public wifi. These out of contract price increases can sometimes reach up to 45% on top of the annual price hike rates you would have accumulated too. You will be paying an expensive exit fee if you decide to leave your contract early. Theyll usually then say theyll see what they can do for you, and go through offers one at a time. What you can do at the moment is combine both bills together and pay your Netflix monthly subscription on your Virgin Medias monthly bill. Virgin Media customers could make use of a money-saving hack which could save them more than 300 on their gigabit broadband for the next two years - as well as securing nine months free . But if you pay a high monthly price for your service, your monthly cost could increase by as much as 10, or 120 per year. Ive had a look and we could do x for the services you have now. 10640637, Registered address: Acre House, 11-15 William Road, London, NW1 3ER 2023 ismybillfair.com (a trading name of Nineteen21 Limited), We use cookies to help make this website better. By name, the cancellation department sounds like it should be simply there to guess what.. help you cancel! Keep in mind that your contract ending also means you can shop and compare elsewhere for a broadband deal that better suits you, if you so wish. The most recent time I cancelled Sky I was bombarded with calls! Virgin Medias cancellation fee policy is one of the most restrictive. "Yes my bill is going up too I am not happy about it, they said they cant lower my bill," said one unlucky caller. Unfortunately, some properties were damaged. Shop around people! If you want to stay with your provider, check prices elsewhere to set a benchmark and then call its customer services and threaten to leave unless it price matches or lowers your bill. You dont need to worry about how much data you will be using during the month. Virgin Media has an excellent TV offering, with 'big' and 'bigger' bundles that come with movies, hundreds of channels and sports . Virgin Media Home Phone Packages are more advantageous when compared to other providers. We have a Virgin Media page with all their available and active vouchers. (opens in new window) All pay monthly customers (on phone and SIM only contracts) benefit from Virgin's data rollover benefit. At the time of writing, Virgin Media has a minimum of 18-month contracts. View our online Press Pack. (FYI if you are legitimately interested in what they have now, walking away to think about it seems a sensible strategy but can backfire. An example of data being processed may be a unique identifier stored in a cookie. I went through to cancellation aka customer retention and got a discount of half price.". I put a complaint in and asked for the call to be listened to. Virgin Media does offer some of the best deals you can find today. Add Virgin TV to your existing package. For example: -, Look at equivalent packages on Sky or BTs website Ive seen a better option with Sky or BT, Check Virgin Media's website to see what deals they offer to new customers, Having an idea of what friends or family members with Virgin Media are paying, Here are some helpful phrases you might use, Dont feel pressured to say yes on the spot. Whether you like sports, dramas, documentaries or films, Virgin Media has some great TV choices to add to your home broadband plan. Only with Virgin Media, you have more chances to have access to more broadband speeds. Virgin Media price increase 2023: what can customers do. Virgin Media Internet Deals & Special Offers. The package also comes with a broadband speed of 516Mbps, a phone line and unlimited SIM. 1Gb Broadband + Bigger TV. It allows any number of connections and provides very impressive speeds. Yes, you can watch Sky Cinema HD on Virgin Media with the Bigger Bundle Plus Movies. I ignored it and told them I was cancelling. If you don't want to stay with your current provider check if you can cancel your contract penalty free and switch to a cheaper provider. Yes. Most of the other broadband providers in the UK will offer standard broadband for around 30 per month. However thats not the full picture they also have the aim to retain as many precious customers as possible. What can Virgin customers do if their prices increase? It's possible you'll be eligible for a free upgrade, depending on what offers/promotions we have running at the time - get in touch, and we talk you through your options. If you're looking for a SIM-only deal, Virgin Mobile is a great choice. Understand whats included in your current package, including: -, What broadband speed you pay for, and if possible, what broadband speed you actually get, Check the detail of your broadband bill, as you could be paying for extras like security that you dont need, or have other solutions for, Whether you pay for inclusive home phone calls you may not use, What TV channels are included in your package and what channels you mainly watch, How much is your monthly bill and how much of it is a fixed vs. variable cost (e.g. To see all content on The Sun, please use the Site Map. 1.4 Negotiate with Sky and Virgin Media Post-Cancellation Retention. They all include broadband with a minimum speed of 54Mbps and free calls on the weekends. Check them out here. They are the only broadband provider to offer BT and Sky Sports Channels together. We recommend starting with the Big Bundle and then making it your own by adding your choice of . VIDEO ON Does Virgin Media offer mobile data on the London Underground? Know what services you are willing to drop in order to save money. This service is provided on News Group Newspapers' Limited's Standard Terms and Conditions in accordance with our Privacy & Cookie Policy. Check how much other people are paying for the same Virgin Media services as you, all you have to do is ask Is My Virgin Bill Fair? How much does it cost to have Amazon Prime Video on Virgin Media? One thing to note that if you are offered a certain price and do not accept the offer at that time it's unlikely you will get a better offer at a later date or even one that matches the original offer. However, you will only be able to make calls on the weekends. The best time to ask for a better deal is when your contract is about to expire or has already expired. If you want to avoid a price hike from Virgin Media and switch to a cheaper broadband deal, then the 30-day window is your best opportunity to do so. a month. Virgin Media has a variety of TV packages that offer broadband, TV and home phone as a bundle. The Sun website is regulated by the Independent Press Standards Organisation (IPSO), Our journalists strive for accuracy but on occasion we make mistakes. Making sure you're paying only for what you use is one more way to save money on your bill. You will need to access Virgin Medias website and login to your account to downgrade your plan. For half the price of Virgin. The stressful issues you've had in the past are going to do you good now. Extreme Couponing and Bargains Facebook group. To cover the site's running costs, Latest Deals uses affiliate links. Because he doesn't use the TV or phone, he negotiated a broadband-only contract which will cost only 35 a month. If you're on Universal Credit or receiving government financial support, these broadband providers offer social tariffs to ease the pressure on your bills. The forms must have gone through as I suddenly got a call from Virgin retention offering to better my BT deal by 5 a month (25), and I . Virgin Media only offers home phone deals with weekend calls. Monthly costs will go up by a staggering average of 13.8% from the 1st April 2023, pushed by extremely high inflation rates in the UK. Im actually a believer that both companies offer a pretty good product but they should be considered a premium offering as theyre not cheap. If you really want to save money, be ruthless - what you could live without? 12 or 18 months). You will have four packages as well to choose from. You might not need free calls on your landline if you only ever use your mobile. When your household is with Virgin Media and O2 you'll get supercharged speeds, data and WiFi. You just need to call them on 0345 454 1111. The more you will use it, the faster your broadband speed needs to be. IMPORTANT NOTE: If you check for this same selection on BTs website, you will pay 65 per month. Before you call, gather all of your current package and bill information together. All plans are 5G-ready if a customer has a compatible handset and there are no extra costs for 5G services. Its all psychology. VIRGIN Media customers have shared how they've saved up to 276 a year on bills and how to beat its latest price hike of up to 54 a year. You can watch and record live TV, as well as watch on-demand whenever you want. The same commenter explained: "Phoned Sky to see if they could do us a deal. While Virgin Media hasn't released a price-change list for affected bundles, it says the average monthly price increase will be 4.70 - or 56.40 a year. A complaint in and asked for the call to be listened to compatible handset there. Sky Sports Channels together questions about how much you pay for your current package bill! 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