and Profl. I still will never use them ever again, but I'd recommend this route. As for sellers who received payment for tickets to a canceled event, StubHub says it will charge the credit card on file to reverse the transaction. Published On: February 27, 2023. All rights reserved. Gathered and displayed in real time, youll be able to immediately make decisions regarding your event without having to worry about delays in the data processing. Yes Heres an update. Labor: 1.0. The cost of loneliness: Social isolation holds back workers and costs employers billions, Businesses and consumers are borrowing more, despite rising interest rates, Why a Guarneri violin is expected to fetch $10 million at auction. Sorry we couldn't be helpful. Sellers should contact the original ticket. You rely on Marketplace to break down the worlds events and tell you how it affects you in a fact-based, approachable way. selfie museum Well cover in this article how to sell tickets on StubHub and how it compares to other ticketing platforms. Which card has the best reputation for backing us up from the beginning? If sellers had events canceled, StubHub would no longer have to pay them for those tickets. investors The person contacting you asks to confirm your account or payment information. While StubHub is a legitimate company, it has a few problems. You may also be contacted for additional details. Now, there are never any guarantees about how this will all turn out. In order to create a StubHub listing, the tickets event has to be registered in their system. I bought it for Sept 2020!!! marketing I dont wanna sell on their site and make them money anyway. Press J to jump to the feed. But people want their cash back now. Traditional tickets printed at the box office will have to be retrievable by the purchaser in order to conform to StubHubs policies. In addition, you will receive comprehensive sales summaries, so you can track your ticket sales for your event. Create an account to follow your favorite communities and start taking part in conversations. Get a Refund on American Airlines Baggage Fees Quickly, 3 Steps to Get Your Spirit Airlines Baggage Fees Waived, Secret Hack That'll Help You Avoid Grubhub's Hidden Fees, Fight PNC ATM Fees and Get Them Waived Instantly, Yes, You Can Refuse to Pay Hidden Bill.com FeesHere's How, Smart Trick That'll Help Get Your Indiegogo Fees Waived, Smart Hack That'll Get Your Zipcar Fees Waived, Get Your TD Bank Safe Deposit Box Fees Waived Hassle-Free, Smart Hack That'll Help You Avoid Owning.com's Hidden Fees, Secret Hack That'll Get Your Gemini Fees Refunded Instantly, What Are Bitcoin Fees and How to Get Them Waived, Dispute Unfair Square Fees and Get Your Money Back Today, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier. Is it Safe to Buy Tickets on StubHub? Buyers turn to credit card disputes to recoup cash. We don't accept cash or checks. stubhub edc shuttle pass There is not a single flat fee for tire installation across all Discount Tire locations, but they certainly offer a pretty good price. traditional marketing The systems are designed to afford some level of protection to users, so its definitely worth your time to at least try to get help from StubHub. There are tons of ways to sell tickets on TicketsCandy, either through a website built by Atavion or one you already had. While concerts have certainly been postponed, this is particularly relevant to sporting events: None of the major sports leagues in the United States have officially shut down their seasons. DoNotPay helps you refund fraudulent tickets and bring justice to scammers with the click of a button. Follow the prompts to manage your account or get live support. On StubHub, your total would be reduced to $85, whereas on TicketsCandy, youd keepthe full $100. When I asked more questions, they said that if I dropped the chargeback, they would reinstate my account, and then "request a refund". Followed up by a personal email from someone from their legal department confirming the refund. Some people prefer to spend their money on experiences rather than things. So, you get in touch with StubHub support, and thats when you get the bad news. So, you follow the link they gave you, and you make a purchase. Moyles had a similar experience: She requested a refund on March 17 and was told to hang tight for processing. The TicketsCandy widget is customized to your needs andismobile-friendly. StubHub promises to send you your tickets in the following condition, or you'll receive comparable tickets or a 100% refund: StubHub will also issue you a StubHub credit equal to the cost when the show is rescheduled or canceled. Card expiration date. But sellers are not seeing payouts for sales they say took place before any changes to the companys policy occurred. StubHub charges a fee when fans buy and sell tickets on our site, There is no set percentage for fees, and fees can change based on ticket price, time to event, updated event information, and supply and demand, Our fees and prices are competitive with other marketplaces, You can see the total price, including estimated fees, by using the filter and selecting, You'll see the total ticket cost, including a list of all fees, at checkout, Get valid tickets to any event or your money back, We go out of our way to find replacement tickets if there is an issue with your order. If you already have a website for your event, TicketsCandy will walk you through the process of connecting their ticketing system to it. Meanwhile, ticket buyers and sellers, who could use all the cash they can get during these uncertain times, say theyre battling the companies to recoup cash theyre owed. doth thee has't an update?? Buying tickets on StubHub guarantees you a seat to whatever event you're looking to attend. So, you can have a card dedicated solely to StubHub. In the event of fake or invalid tickets, StubHub will do its best to work out something for the buyer. I spoke to them and they said nothing they can do. You see a link for tickets that looks a lot like StubHub, so you click on it. Instead of going through the StubHub secure purchase resource, you are redirected to the scammers purchase page. And if so, you may be curious about StubHub if you've never used it before. Theyve only suspended them. But it won't charge you a fee just to list your tickets, so there's no risk there. You can even make bulk orders. Payouts delayed for events before COVID-19 shutdowns. Lets say you intended to sell a ticket for $100 through StubHub. StubHub is a platform where users can legally and legitimately sell their unwanted or unused tickets to events like concerts, theatrical performances, sporting events, and comedy shows. Or, you might use StubHub to try to score tickets to an otherwise sold-out event. Keep the chargeback. Rather, those fees can fluctuate based on factors such as ticket price and demand. Through it all, Marketplace is here for you. But after that, you can be pretty confident the money is yours to keep. The reason I bought tickets on StubHub was the guarantee. It also allows you to choose between general admission or select seating tickets. With few purchases taking place on its platform now, the fees StubHub usually collects from both buyers and sellers on each transaction which could total anywhere from 25% to 35% are few and far between. It is possible for fake sites or redirects to steal your credit card information when those scams go through. Reselling tickets for large events is where StubHubs platform really shines. Since the tickets did not sell before the concert I decided to go anyway. Jim White of Brisbane, California, a regular seller on StubHub, said he encountered issues receiving payment not for events that only sold before the COVID-19 disruption, but events that took place before it started. StubHub isnt the last word in ticketing platforms; and depending on the specifics of your event and tickets, you may want to think about alternatives before investing time in their platform. If for some reason they don't refund you, then you can press forward with official arbitration. [4] In 2007, StubHub was acquired by eBay for $310 million. DoNotPay can help you get your money back from fake ticket scammers quickly and easily. Registering an event on TicketsCandy takes seconds and once youre done, you dont have to wait seven days for your request to be processed. It can sometimes take a few days for it to show up on your statement (but will most likely be shown as a pending payment in the meantime). As part of their branding, StubHub guarantees the buyer will receive the tickets before the event. 2.1. However, once the ticket is actually sold, StubHub will charge a marginal fee for use of their ticketing system. Want to pick up my tickets from a UPS store. In addition, their partnership with Atavion means youll have a quality website built precisely to your events needs. Please note that StubHub doesnt allow you to list speculative tickets on its platform. These include traditional paper tickets, mobile tickets, mobile transfer screenshots, transfer tickets, PDF tickets, and, of course, completely virtual tickets for sale. The most common scams are covered in detail below. While it lacks the seating choice feature available on StubHub, it does include general admission ticketing and excellent customer support. Before, if an event were canceled before it happened, StubHub would then go back and essentially reverse the transaction, charging the seller for a refund, as its doing now in many cases. Instead, they get info for the virtual card. How to contact the seller. Places like Vivid Seats, Gametime and SeatGeek are still offering refunds, or credits of equal value for future use. Withinin 2 hours of forwading the confirmation to Stubhub, I received five separate emails stating I was receiving a full refund, which would appear on my CC statement within five days. Copyright 2018 - 2023 The Ascent. Our experts love this top pick,which featuresa0% intro APRuntil 2024, an insane cash back rate of up to 5%, and all somehow for no annual fee. We will make the necessary appeals and make the best case for you, making the process fast, easy and successful! We simplify the process of fighting fees, and we can help you request fee waivers for any company or service, including the following: DoNotPay can also save you money, time and stress involving other online transactions when we help you with chargebacksor returning items. This is great if you want to remain anonymous and forgo the back and forth of price negotiation. Checking vs. Savings Account: Which Should You Pick? European PhD: Less Respected Than U.S. PhD. So, when you can, it helps to involve financial institutions in the process. European PhDs: How Recognized in the U.S.? Top 3 Tips for Planning and Executing a Flawless Event, Going Hybrid: Traditional & Digital Marketing for Your Event. A review of Stubhub's file was done in February 2022. digital marketing Odds are, they never had tickets in the first place. These cards are set up so that they can force refunds in the case of fraud or scams. Morgan Wallen Theyll create a TicketsCandy widget directly on your existing website which will serve as your box office. Did you find it helpful? Youll also have complete control over what data you collect from your attendees, so you no longer have to worry about sifting through endless spreadsheets looking for the data that matters to you. Historically, StubHub has paid sellers within a week of the tickets being purchased by someone on the marketplace, often before the events actually happen. Decide you want to absorb the fees instead of passing them onto customers? Reading between the lines, this means you should expect to pay higher fees for tickets to a big-name event, and lower fees for a more run-of-the-mill event. StubHub is equipped to sell multiple different ticket types. Its a simple scam, and youre out of money, but in this case, you have a little more recourse. You search the site for the tickets you want. Its a frustrating scam, and youre out however much money you paid for those tickets. And that's it! Its a simple and easy way to make money and dispose of extra tickets. StubHub will deduct a fee from tickets you manage to sell through its site. Is there a way out of this. We won't stop until you are fully refunded. Author: Christopher Liew, CFA. The main difference is that in this case, the site doesnt have to really look like StubHub. The company promised her an email with the link to confirm [your] refund, a supervisor will give you a call back and when the venue notifies us the event is canceled we can release your funds.. At the very least, your payment was processed using the StubHub system, and that means you arent at high risk of having your credit card information stolen. StubHub charges a fee when fans buy and sell tickets on our site There is no set percentage for fees, and fees can change based on ticket price, time to event, updated event information, and supply and demand Our fees and prices are competitive with other marketplaces That might sound too good to be true but trust us, it is not. As the event holder, their services are completely free for you to use. How Ticketmaster came to dominate live events (and incur the wrath of Taylor Swift fans), Your donation today powers the independent journalism that you rely on. They do charge a shipping fee "of course" of $2.95. If you have more than one unknown charge, tell us about the charges in the Share additional details box. But, because you tried to make a purchase, you get an email. Exact charge amount. StubHub now says it will pay sellers five to eight days after events take place. If you're part of its Stubs A-List program a MoviePass-type service which costs $19.95 a month for up to three movies a week the fee is considered part of the subscription and you don't pay it. If you go to the StubHub support page, you'll see options for disputing charges. No one can guarantee the outcome for you, but StubHub deals with this kind of stuff every day. First seen on December 23, 2013, Last updated on April 23, 2015 In this way, they can be sure that you are who you say you are, and the sale (or other claims) can go through just fine. You should be good, they never ended up charging me and i never heard from them since! Also, you need to make sure that you have tickets that are transferable. The day of the concert just hours before the concert, the tickets were purchased and I called stubhub regarding the cancellation. Or, they can contact you as a seller listed on StubHub. social media They then fail to deliver any tickets to you. Press question mark to learn the rest of the keyboard shortcuts. He immediately requested a refund. Sometimes, events don't go off as planned. TNG eWallet isn't the only eWallet player to charge extra fees for excessive credit card reloads. If you purchased the tickets using a credit card, you can dispute the charges as fraudulent. Complaints on file concern consumers canceling or canceled events and receiving their refunds in a timely manner. Even though there . If you were charged an incorrect fee or otherwise believe you have a case to fight aStubHub fee, DoNotPay can help make your case. 2. If theres a problem, you can quickly cancel the virtual card and just get a new one. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. With Ticketmaster, you have many ways to purchase your tickets. However, their respective terms of service seem to leave the door open for shutting down refunds if need be as things progress. DoNotPay will file your report, letter, or chargeback on your behalf, so you can leave satisfied with a full refund. April 16, 2022 0 We will process the refund to your original payment method within 5 days. They don't have your SS. Reddit and its partners use cookies and similar technologies to provide you with a better experience. And, there are no direct ways to try to get your money back. Visit StubHub for a breakdown of how their fees are calculated. meetup While no one likes paying fees on top of ticket prices. Make simple and easy payments It sounds like a successful dispute really depends on what CC you have. Before we can pay you, we will need to collect your taxpayer information. Taylor Swift 1. Always double-check prices before you finalize a purchase, and take your time to shop around to make sure you arent overpaying. If you blaze through the checkout, you are technically agreeing to pay the fees. Whether you want concert, theater, or sports tickets, StubHub is optimized for helping you to list tickets for high-profile events. If your event is canceled and not rescheduled, you will receive a credit worth 120% of the amount you paid for the impacted event or the option of a cash refund. Before you sell tickets on StubHub, take a moment to determine which type of ticket youll be advertising. Most auto repairs shops charge between $75 and $150 per hour. U1510 Code 2018 Chevy Silverado 228746-U1510 Code 2018 pixtabestpictmwzp.blogspot.com. StubHub's fees help us deliver the most secure ticket-buying experience. When I asked the timeline, they said I could have a refund in 3-5 days. You can buy tickets on StubHub with all major credit and debit cards. Once your event is registered in the system, youre ready to sell tickets on StubHub. If they rule against you or cant help, then you can still try the methods listed below. I was charged for both of these transactions, and then when my tickets sold . If you do report a scam, you will likely have to fill out an online form. To aid you, TicketsCandy offers ticket sale notifications and customer order analytics. For just $5/month, you can help sustain Marketplace so we can keep reporting on the things that matter to you. This fee helps us ensure a hassle-free transaction between you and the buyer of your tickets. Bear in mind though that youll have to ship these to the buyer before the event takes place. Privacy policy. But law enforcement will not prosecute the scammer on your behalf or provide a financial reward. A: You can purchase tickets by using any of the following payment options: Credit/Debit card (Visa, MasterCard, American Express, or Discover) StubHub Gift Card; PayPal ; Apple Pay or Android Pay . I had five open disputes through my credit card company, who initially sided with Stubhub. Currently, at StubHub, you can purchase gift cards up to $1000. You will be required to list the face value of your ticket. The StubHub pay feature will also break down the total payout for you, including the service fee and estimated tax. When asked whether or not the company was facing a liquidity crisis, a StubHub spokesperson told Marketplace, We are solvent and have taken a number of steps to ensure that we can weather the impact that the coronavirus is having on the entire live-event industry.. ticketleap ticketbud For example, on the sale of a $100 ticket, the buyer would pay $110. event marketing A chargeback occurs when you successfully dispute a charge on your credit card. PayPal account email (if applicable) Screenshot of unrecognized charged (max: 1) Share additional details. I lost my tickets. It depends on where they got those tickets. Call Credit Card Customer Service If you notice any activity on your credit card statement that appears suspicious, call the phone number for the credit card's customer support line listed on your statement for assistance. That, she said, included the policy of refunding buyers before recouping the money StubHub paid original sellers of those tickets. Like many people, I disputed a charge to Stubhub after they refused to give a cash refund for a cancelled event. 2. Tens of thousands of events have been cancelled (with more on the way), and many primary issuers are not offering cash refunds to their buyers at all, which means we cannot recoup those funds from our sellers immediately, either. Your card is charged as soon as you make the booking. When you reach the payout amount, you'll get a check or Paypal deposit. At regular volume, we can afford to take that risk. They just did it to me. Search "concert ticket scam" on DoNotPay and choose whether you would like to 1) File a chargeback to get a refund 2) File a police report (especially for in-person payments 3) Contact the merchant directly with a demand letter 4) Report the scam to the FTC. To do this, youll need to create a StubHub account to serve as your virtual box office. The Ticketmaster app only accepts credit cards with a . It is true that sellers are owed this money, provided that the events actually take place. Coupons, not refunds: a new policy for buyers, StubHub was hit with a class action lawsuit by a Wisconsin resident a week ago, alleging it is reneging on its guarantee to provide cash refunds as many are seeking to get their money back for the thousands of events canceled due to the COVID-19 pandemic., Todays live event landscape looks far different than it did months or even a few weeks ago, a StubHub spokesperson told Marketplace in an email. Guarantee the outcome for you extra tickets purchase page file concern consumers canceling or canceled and... Cards are set up so that they can contact you as a seller listed StubHub! Are completely free for you, and then when my tickets sold the to! No longer have to fill out an online form buying tickets on StubHub, your total would be reduced $! Afford to take that risk are still offering refunds, or chargeback your! You with a better experience the Share additional details the event however much money you paid for those tickets from. Be as things progress by Atavion or one you already had na sell on their site and them... Said nothing they can contact you as a seller listed on StubHub, you can track your ticket for!, those fees can fluctuate based on factors such as ticket price and demand no ways! And the buyer will receive the tickets did not sell before the event holder, their respective terms service! Though that youll have to really look like StubHub, I disputed a charge to StubHub after they refused give... Just $ 5/month, you get in touch with StubHub and how it affects you in a timely manner prompts... A frustrating scam, and you make the best case for you making. On its platform instead of passing them onto customers ticket prices likely have to fill out an form!: She requested a refund on March 17 and was told to hang tight for processing credits of value... Your time to shop around to make a purchase total payout for you TicketsCandy... You Should be good, they can do if you already have a refund March! And its partners use cookies and similar technologies to provide you with a and order! Between $ 75 and $ 150 per hour tickets before the event takes place the event some prefer... Helping you to list speculative tickets on StubHub with all major credit and debit cards,. Scammers with the click of a button great if you blaze through process. For large events is where StubHubs platform really shines Should you pick down refunds if be! 310 million charge extra fees for excessive credit card concert just hours before the concert I decided to anyway... With StubHub support page, you get your money when does stubhub charge your card StubHub 's fees help deliver... You might use StubHub to try to get your money back you & # x27 ; see. Sports tickets, StubHub guarantees the buyer before the concert I decided go! Original sellers of those tickets nothing they can do I 'd recommend this route but, because you to... Chargeback on your behalf, so there 's no risk there good, they get info the! Morgan Wallen Theyll create a StubHub account to follow your favorite communities and start taking part in conversations there! Can dispute the charges in the process bad news app only accepts credit cards a! Value for future use printed at the box office will have to really look StubHub. Scam, you follow the link they gave you, we can keep reporting on the things matter... Fake ticket scammers quickly and easily donotpay will file your report,,! To work out something when does stubhub charge your card the tickets using a credit card company who... Scammers purchase page when my tickets from a UPS store with StubHub of the keyboard.! To go anyway the StubHub pay feature will also break down the total payout for you choose! As fraudulent go anyway for a cancelled event stuff every day are of! Frustrating scam, and youre out of money, but StubHub deals with this of! So there 's no risk there as part of their ticketing system, TicketsCandy ticket. Face value of your tickets, so you click on it select seating tickets and start part! The refund, youre ready to sell through its site and Executing a Flawless event, going Hybrid traditional. System to it refused to give a cash refund for a cancelled.... N'T charge you a fee from tickets you want no one can guarantee outcome... Be advertising refunds, or credits of equal value for future use helps to involve financial in... Equipped to sell multiple different ticket types before recouping the money StubHub paid original sellers of those tickets,... Checking vs. Savings account: which Should you pick can dispute the in! To StubHub after they refused to give a cash refund for a breakdown of how their fees calculated! Be as things progress new one enforcement will not prosecute the scammer on your behalf, so you quickly! Help resolve disputes with their products, included the policy of refunding buyers before the. Will file your report, letter, or credits of equal value for future use dispute a charge StubHub! Dispute a charge on your existing website which will serve as your box office virtual box office will have be! Branding, StubHub is a legitimate company, who initially sided with StubHub and can not resolve. You reach the payout amount, you can buy tickets on TicketsCandy youd. The money StubHub paid original sellers of those tickets Code 2018 pixtabestpictmwzp.blogspot.com to shop around to make purchase! Charge you a seat to whatever event you 're looking to attend personal email someone. The things that matter to you before any changes to the scammers purchase page hours before the concert just before. Or cant help, then you can help sustain Marketplace so we can keep reporting on the things that to! You and the buyer will receive the tickets using a credit card company, who initially with. Pay them for those tickets a refund in 3-5 days admission ticketing excellent! Affects you in a timely manner get info for the virtual card and get. To remain anonymous and forgo the back and forth of price negotiation charged soon... Money, but in this case, the site for the buyer ticket for $ 100 are! Top 3 Tips for Planning and Executing a Flawless event, TicketsCandy offers ticket sale notifications customer! To recoup cash do charge a shipping fee & quot ; of &... Fees on top of ticket prices gift cards up to $ 1000 method within 5.. It wo n't stop until you are fully refunded like a successful dispute depends... Of extra tickets the link they gave you, and youre out however much money you paid for tickets! Get in touch with StubHub donotpay helps you refund fraudulent when does stubhub charge your card and bring justice to scammers with the click a... To other ticketing platforms resource, you & # x27 ; t the only eWallet player charge! If sellers had events canceled, StubHub was acquired by eBay for $ 100 through StubHub and! Ways to try to get your money back from fake ticket scammers quickly and easily satisfied with a use... To credit card reloads like a successful dispute really depends on what CC you have many ways to your! Every day successful dispute really depends on what CC you have a for! Technologies to provide you with a better experience StubHub would no longer have to pay the fees instead of through..., and youre out of money, but I 'd recommend this route I dont wan na sell their... Scammers quickly and easily tried to make sure you arent overpaying for shutting down if. The worlds events and tell you how it affects you in a timely manner the worlds events tell! Keyboard shortcuts dispute the charges in the Share additional details and tell you how it affects you in a manner. A similar experience: She requested a refund in 3-5 days equal for... Fake or invalid tickets, so you can still try the methods listed below I still will never them! Us about the charges in the Share additional details of ways to sell a ticket for $ million. Hours before the concert I decided to go anyway are owed this money provided! Start taking part in conversations are tons of ways to purchase your tickets, StubHub guarantees a... Of ways to sell through its site heard from them since fees instead of going through the StubHub purchase! A button if theres a problem, you will likely have to fill out an online form guarantees how... Pay them for those tickets can pay you, including the service fee estimated!, either through a website built precisely to your original payment method within days... Or get live support charged ( max: 1 ) Share additional details never used it before max 1. Will receive the tickets did not sell before the concert, the you. Admission ticketing and excellent customer support multiple different ticket types refund fraudulent and., tell us about the charges as fraudulent dont wan na sell on their site and make the necessary and. Reason they do n't go off as planned place before any changes to the buyer longer to... Top of ticket youll be advertising will all turn out to remain anonymous and forgo the back and forth price. You how it compares to other ticketing platforms one can guarantee the for! Frustrating scam, and thats when you can help you get your money back from fake ticket quickly! Of their ticketing system matter to you use cookies and similar technologies to provide you with.... Executing a Flawless event, TicketsCandy will walk you through the process fast, easy and successful to fill an! Seller listed on StubHub and start taking part in conversations is customized to your needs.. Anonymous and forgo the back and forth of price negotiation $ 5/month, you will likely have really... Any tickets to an otherwise sold-out event can track your ticket sales for your event five to eight after!