While we aim to provide superior customer service, we cannot issue you a monetary refund for numerous reasons. How long does it take to receive documents once the online process is complete? Go to your local passport office and get it in 24 hours. To expedite a passport renewal , it should only costs $208.32 for an adult; ($130 + $60 + $18.32) ; google : travel state gov passport renew This is a good way to get the process going. ComplaintsBoard.com is a leading complaint resolution website on the Internet. We are a private company not affiliated with the U.S. Government and we charge an additional fee to expedite passports in 1-14 days. I paid them in June with my Chase card. Additionally, I received no messages in the message center. Cookie Notice govWorks and its brands were launched in January 2018. Passport procurement difficulties, including changes in policy, regulations, or requirements. Day 2, still nothing and still can't download my documents. Rip off!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! You as the customer complete all the leg work they simply sit back and act as though they are doing something when in actuality they are not. There was no link to a refund policy on the pages where I entered my account information nor after my account was created. I paid for overnight expedited return shipping. Your passport is in your possession. A member of our Passport Advisory team can send his form to the email address on file or can be requested through our companys automated system. |{8p The govworks refund policy clearly states "Do not make a purchase on this website if you disagree with this refund policy." We're bridging the gap between civilians and the government. Your passport was issued when you were age 16 or older. Immediate Expenditures / Transparency. I filled out the paperwork, got a call from the company, and was told that I would not get my passport within 24 hours as advertised but it would be more like 5 days. Vouchers. I received a notification on Saturday 2/18 that my passport was on its way to me. They basically just fill out your info for double the price of doing it yourself. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Where do I pick up the passport photos? The govworks refund policy clearly states "Do not make a purchase on this website if you disagree with this refund policy." In order to see the refund policy, I had to Google: govworks.com + refund policy. Notably, this Refund Policy is similar to those employed by airlines and hotels in which tickets and hotel rooms, once purchased, are non-refundable and all sales are final. HUI1+QDq #3dHu\6,ER3uKknP`B#j *S[Gh"B1FPLH,@E!Pki&H~b-m;;CPaRU"Z#AQkmn[%vGE] IeWI2qtKJ'rY 6. I have requested a refund and hope they will honor my request. I paid $1200 to have my passport renewed in one week. 0000014543 00000 n Most recent e-mail 12/24 states they have no communication with the government. A request for this form does not guarantee a refund will be granted. within 72 hours, they keep all the money. Many of us have experienced the distress of realizing our passport isnt ready for an upcoming trip and, as a result, scramble to find a last-minute solution. A request for this form does not guarantee a refund will be granted. Claim your profile to access Trustpilots free business tools and connect with customers. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. 0000004506 00000 n Plus, the company's phone reps were extremely helpful. I had to call and we chat to find out the packet was being mailed back to me. All Rights Reserved. took $50 dollars from me. Our registered couriers nationwide and our team of passport advisors will help get your passport fast. Share your photos and videos with others to prove the truth of your words. OnlineExpeditors.com an online travel document and services company.OnlineExpeditors.com is a private company that is not affiliated with any government agency. You paid the $60 fee for expedite service when you applied. The easy-to-use wizard will generate the necessary documentation to process your passport application. My trip was not until OCTOBER 2008. If the US or foreign governments suspend or reject your passport or travel visa application, govWorks will resubmit whatever new, modified . The passport application fee and the execution fee are non-refundable. Fastport Passport can process a passport as quickly as 24 hours if necessary. This is day time dacoity with all the money they take for this and not deliver on time as promised. But after that, the services do take over. On July 4, 2019, I started an application that was intended to be submitted to https://www.rushmypassport.com/ . It goes against our guidelines to offer incentives for reviews. They said I filled out Any order under manifest occurs when a reservation of limited capacity at the Passport Agency has been placed on your behalf. Mission. Rush My Passport - Credit Card Charged and No Passport, Rush My Passport - Took my money, did not provide service, Rush My Passport - Unethical business practices, Rush My Passport - Passport expedited service, Rush My Passport - Credit card charged for a service I did not use, Rush My Passport - Absolute waste of money. I saved a snippet of the page: The banner says "rushmypassport.com". Our registered couriers nationwide and our team of passport advisors will help get your passport fast. Offered $300 refund for $546 purchase that I never used. You are about to leave travel.state.gov for an external website that is not maintained by the U.S. Department of State. Our expedited passport order system is simple our users follow 3 steps. 0000003060 00000 n Once you fill This is a complete scam of a company. For example, we assign govWorks employees to send you paperwork, we incur government processing fees, we reserve licensed couriers to expedite the submission of your paperwork, and we make preparations with the government to submit your paperwork. GW-46596E763, If I could I would give less. 0000005766 00000 n Launching in 2022 Bridging the gap between civilians and the government. hb`````?|1GG4 ORB0a0AHaXIaXdp400\ 22)] @040$11&0&006N`t W3.0w0}>i'33/ First, we commence work on your behalf immediately once your order is placed. We hand-carry your documents to the Passport Agency and send your passport to you. Passport Suspension or Rejection. I used their service to expedite my passport. Our network of couriers nationwide can expedite your passport. We sent information in but made a slight error (sent hand written instead of the printed ) was notified of the error . 0000003420 00000 n Success! On Sunday, December 16th, I ordered the express shipping for my passport renewal (6-7 days) for $286.90 on my Bank of America debit card (my order number is GW-302FA6A0C) on passportcenter.com, a division of govWorks. Govworks uses a fraudulent return policy to lock you out of a refund within a mere 24 hours of your initial payment (mine for just a passport ran almost $200). By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. They would not give me a refund because by the time I called it was longer than their three-day cancellation policy. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Complete this online request form only if you applied for expedited service and did not receive your passport in the expedited passport service commitment published on this page. This review was chosen algorithmically as the most valued customer feedback. Thank you, we'll be in touch soon. How it Works Finally, while govWorks is a compassionate and customer-centric company, we must employ practices that ensure our viability and preserve the value that we have created for the benefit of our shareholders. Please see the details below to determine if you are eligible for online fee payment. /toronto gift show august 2022 / govworks passport refund May 21, 2022. what happened to brandon li oda TravelVisa.com an online travel document and services company.TravelVisa.com is a private company that is not affiliated with any government agency. H endstream endobj 32 0 obj <>/BS<>/DA(/TiRo 10 Tf 0 g)/F 4/FT/Tx/Ff 0/MK 50 0 R/P 14 0 R/Q 0/Rect[422.91 81.2278 558.0 104.68]/Subtype/Widget/T(Date)/Type/Annot>> endobj 33 0 obj <>/Subtype/Form>>stream {16. I tried to log in today in the Gov Works website but I get a message indicating there is no account for the email I had previously used. If you created your account after this time and want to renew your passport, follow the steps on our Renew by Mail page. 0000058827 00000 n GOVWORKS URGES YOU TO READ THIS REFUND POLICY IN FULL BEFORE ACQUIRING OUR SERVICE OFFERINGS. The firm, originally known as Public Data Systems, produced software to help government clients track contracts and purchasing functions. Govworks charged me $227 for expediting a passport which I could have done it myself without their assistance. Dont enter your credit card information period. The rep could not provide me with a tracking number. Your passport is not damaged. 2. Three days have gone by where I could have had my passport already on its way. 0000014512 00000 n This comment was posted by a verified customer. I feel like an idiot for not reading these reviews first. 0000014388 00000 n You have reason to believe that you did not receive expedited service. I get an email to request a refund and fill it out in detail. Expedited Passport and Visa services have their hands occupied . Our service helps prevent common mistakes and expedites your application in as little as 1 week. E\{Sb} 1Uy`h<12:cP2Nj1]Okhr5)M~<19<<4Sg4& Ourprocessing times begin the day we receive your applicationat a passport agency or center, not the day you mail your application or apply for a passport at a local acceptance facility. 0000007226 00000 n HPpuVr endstream endobj 22 0 obj <>/BS<>/DA(/TiRo 10 Tf 0 g)/F 4/FT/Tx/Ff 0/MK 56 0 R/P 14 0 R/Q 0/Rect[113.4 519.138 292.68 542.59]/Subtype/Widget/T(Passport Type)/Type/Annot>> endobj 23 0 obj <>/Subtype/Form>>stream I went to the library the next day. Given the limited capacity of these reservations, any order under manifest will not be entitled to a refund. This company is legit and actually works!Im taking one star away because while I was on this journey, I learned that it wouldve cost me half as much to just expedite my passport through USPS. I was left with no tracking number for my passport delivery, no customer . RushMyPassport.com is a private company, not affiliated with the government, that charges an additional fee to expedite the delivery of your US passport in days. 0000007541 00000 n She tells me she hasn't had time to review her messages and said she emailed me on the message center on their site. I did not knowingly submit my request to govworks.com courier services. HPpuVr endstream endobj 18 0 obj <>/BS<>/DA(/TiRo 10 Tf 0 g)/F 4/FT/Tx/Ff 0/MK 54 0 R/P 14 0 R/Q 0/Rect[385.2 584.048 558.0 607.5]/Subtype/Widget/T(Date of Request)/Type/Annot>> endobj 19 0 obj <>/Subtype/Form>>stream Never can get online. Furthermore, you will not be entitled to a refund if your application is denied because of issues pertaining to you personally such as your failure to pay child support or taxes, if applicable. When you pay us, we immediately forward a portion of your fees to a licensed and registered hand-carry courier who will aid us in obtaining your passport or travel visa. 8. 0000002441 00000 n Not only did I miss my trip and now out a couple of hundred dollars but I have to file that my passport was stolen. SCAM. On Sunday, December 16th, I ordered the express shipping for my passport renewal (6-7 days) for $286.90 on my Bank of America debit card (my order number is GW-302FA6A0C) on passportcenter.com, a division of govWorks. Furthermore, the parties agree that the sole venue for any litigation shall be exclusively in Palm Beach County, Florida. Send your request to: U.S. Department of State but no one answered the phone. Please reference the privacy policy in your subject line. All refund requests require the customer to complete an electronic Refund Request Form (RRF). All they did was take my money. 0000006797 00000 n YOU WILL LOSE ALL YOUR MONEY AND YOU WILL NOT GET YOUR PASSPORT IN TIME! After selecting expediting options, you will be directed to create a govWorks account to complete your passport forms. they are a mother###ers they charge two times 208 dlls help to demand this company. Letter dated 12/21. The new company is in the business of expediting passports and travel visas. I tried 0000004698 00000 n "The voucher will entitle you or the holder to enjoy any of govWorks offerings for a specified dollar amount." The Post Office can take up to 11 weeks. We cannot refund passport execution fees, nor refund missed travel. We automate the passport and travel visa expediting by providing technology solutions that help create a seamless experience for your consumers. 4. REFUND EXCEPTION FORM If you believe you qualify for an exception to the refund policy, you must provide a written explanation and attach documentation . Fully integrated order management system to help your track and manage customers. Qualifying adult passport renewal applicants may pay the $110 passport renewal fee online via U.S. or international credit or debit card, electronic funds transfer from a U.S.-based bank account, Amazon Pay, or Pay Pal. To get your passport faster, contact the government passport agency or use our courier service. Letter dated 12/21. I went to FedEx and they said "We don't ship to P.O. The phone number on the banner goes to Rushmy passport.com and they were unable to assist, and gave me a number to call govworks. If you don't send this back Once we receive your request, it will take us up to. The only thing I can see is my documents still try to be generated. I decided to use this "service" this time on a whim, and because it might speed the process. HUYoF~GVdu)l'@Q#}fKK 5 Download packet Once you've completed the online visa application process, simply download, sign and print your packet for shipping. 0000025014 00000 n and it was a very costly, time and energy consuming mistake. This Refund Policy is partially intended to provide you with some transparency into our processes, so that you understand how we work and why refunds are not available. The govWorks brands PassportCenter.com, PassportRenewal.com and TravelVisa.com use an intuitive web platform that brings simplicity to complex bureaucratic processes. 0000025039 00000 n We guarantee our service and delivery of your documents, but our maximum liability to any customer is the amount of fees paid to and collected by us under all circumstances from you, without limitation. I had to pay again, even more this time to get it re-expedited. HPpuVr endstream endobj 36 0 obj <> endobj 37 0 obj <> endobj 38 0 obj <> endobj 39 0 obj <> endobj 40 0 obj [/ICCBased 59 0 R] endobj 41 0 obj <>stream No indication from gov works that there was an issue with application. there was an issue with my expedited application and they sat on the issue for two weeks without contacting me to resolve it. 0000058864 00000 n What do I need to pick up my passport photo? the website did not say you needed a destination To expedite a passport renewal , it should only costs $208.32 for an adult; ($130 + $60 + $18.32) ; google : travel state gov passport renew This is a good way to get the process going Date of experience: 07 August 2022 JC Jan Crossin 1 review US 3 Jun 2022 I had an excellent experience with this I had an excellent experience with this company. There was an issue with the check included which they sent me a message via email however when I tried to contact them they only have an answering service which I left a message multiple times. Please note that expedited service can take 5-7 weeks. West Palm Beach, FL, 33401. P|!q @3AealX5H1y\)6s\.%Y=kVslq Jr10j ` as@ endstream endobj 12 0 obj <>>>/Lang(en-US)/Metadata 9 0 R/Outlines 3 0 R/Pages 8 0 R/Type/Catalog/ViewerPreferences<>>> endobj 13 0 obj <>>>/Fields 4 0 R/SigFlags 1>> endobj 14 0 obj <>/ExtGState<>/Font<>/ProcSet[/PDF/Text]/Properties<>/XObject<>>>/Rotate 0/Tabs/W/Thumb 7 0 R/TrimBox[0.0 0.0 612.0 792.0]/Type/Page>> endobj 15 0 obj [16 0 R 18 0 R 20 0 R 22 0 R 24 0 R 26 0 R 28 0 R 30 0 R 32 0 R 34 0 R] endobj 16 0 obj <>/BS<>/DA(/TiRo 10 Tf 0 g)/F 4/FT/Tx/Ff 0/MK 58 0 R/P 14 0 R/Q 0/Rect[99.36 584.048 292.68 607.5]/Subtype/Widget/T(Full Name)/Type/Annot>> endobj 17 0 obj <>/Subtype/Form>>stream And the phone number on the banner is for rushmypassport.com Step 2 is following our instructional checklist. 0000017222 00000 n Passport . Find out how we combat fake reviews. The voucher will entitle you or the holder to enjoy any of govWorks offerings for a specified dollar amount. %PDF-1.7 % Hold times over 2 hours if you can talk to a real person. Information provided by various external sources. 0000012750 00000 n We are not privy to such information. They took my $200 and ran. I would not use them again based on this. 0000003784 00000 n I sent all of my documentation, and scrambled to get everything together. I received an email stating my passport was delivered, but my passport was lost. HPpuVr endstream endobj 20 0 obj <>/BS<>/DA(/TiRo 10 Tf 0 g)/F 4/FT/Tx/Ff 0/MK 57 0 R/P 14 0 R/Q 0/Rect[82.08 552.093 292.68 575.545]/Subtype/Widget/T(Email)/Type/Annot>> endobj 21 0 obj <>/Subtype/Form>>stream HPpuVr endstream endobj 24 0 obj <>/BS<>/DA(/TiRo 10 Tf 0 g)/F 4/FT/Tx/Ff 0/MK 55 0 R/P 14 0 R/Q 0/Rect[131.04 486.683 292.68 510.135]/Subtype/Widget/T(Purchased Amount)/Type/Annot>> endobj 25 0 obj <>/Subtype/Form>>stream My post office told me to contact the BBB, but I wrote to Expedited Travel instead & asked for a refund. Submit a complaint and get your issue resolved. NO RESPONSE BY PHONE OR MAILAND TWO WEEKS LATER, NO PASSPORT! We save you time and a trip to the passport office. By agreeing to the terms here in, refunds are not possible for any reason beyond Expedited Travels control including but not limited to: The foregoing list is representative only. 2. instead, 8 weeks later my original passport was mailed back to me by the United States postal service. 3. Due to a technical issue, we did not receive your request for a refund of the $60 passport expedited fee. Delays in passport or other travel document deliveries. Select the passport renewal service that's right for you. Note that the refund policy is not an actual "refund", but a voucher to receive other govworks services. I told her my trip was October. Do more with your data with our developer-friendly API. Even the post office was appalled to hear they had the nerve to charge my credit card in advance almost $140.00 for a service that was cleary NOT needed. Given the limited capacity of these reservations, any order under manifest will not be entitled to a refund. 7. If the online form is not working after your second attempt, email your information to RefundsAtPassportServices@state.gov. Verification can help ensure real people write reviews about real companies. Once you've made your purchase you'll be redirected to govWorks.com, our parent company, where you'll complete your passport renewal application. She tries to tell me its due to the holidays and says I need to pay ANOTHER $200 to them to get it on time even though I still can't download my documents to mail them. I'm back charging my credit card it's been over 2 months I'm out a 1400 dollar plane ticket and lost my air b n b deposit on a house for the winter. No Refunds. The fastest service: We sent our materials on Tuesday; we had our passport in hand on Thursday. No indication from gov works that there was an issue with application. Please make this right @fedex/govworks. I'm going to call my bank to report this as fraud. This is absolutely unacceptable for a document that holds this much weight, as well as a service that cost this much $. At govWorks, we use industry best practices to ensure that your documents are properly and timely delivered and that your expectations are met all sales are final. I called the govworks number and was told I would have to take my documents to FedEx and ship to the address provided. You will receive your passports within the same time frame via the regular process through the US post office services. I needed a passport, so I filled out an online order form from Expedited Travel to purchase a service to "expedite" applying for a passport. We have a deep understanding of how important your operating license is, and our platform is designed to help you service you optimize your business process while keeping your customers happy. If youd like to learn more about our technology solutions. Submit a complaint and get your issue resolved. Do not pay 200 bucks for them to complete a pdf of the passport application. Step 1 is selecting the passport service and placing your order. They are running a scam so don't fall into the same trap I did! She got her passport with no problem on June 1st. They did NOTHING for me, and provided NO service for me. 0000014264 00000 n 0000034201 00000 n 0000017846 00000 n We would love to chat. We pride ourselves in providing innovative solutions to the entire Vital Document and Travel Industry. Your claims of excellent customer support are highly exaggerated and do not reflect the actual services you provide. 100% LINE FRIENDS-BT21 Licensed Product!! Missrepresentated and over-promised and under-delivered. I purchased this service in JUNE 2008. 0000057447 00000 n The govWorks management team will promptly review your request. By agreeing to the terms herein, refunds are not possible for any reason beyond Expedited Travels control including but not limited to: 1. 0000002972 00000 n With one exception, the Military Interdepartmental Purchase Requests (MIPRs) used to finance these contracts did not identify the specific items or services that DOD wanted GovWorks to acquire on its behalf. 0000006109 00000 n Service Refund 0000009705 00000 n Refund Policy Any ordered canceled within 5 days and not under manifest is entitled to a full refund. They never fulfilled any part of the service. Automation with our platform helps keep your exposure to suspensions or issues with a minimum. Were very excited about this strategic collaboration with RushMyPassport, as it alleviates some of the stress our members may feel when getting ready for an international trip, said Paula Twidale, senior vice president, Travel. As a result, it typically becomes a scramble to find a last-minute solution. That is where I started and have no idea when the website was intercepted by govworks, but I honestly believed it was a government site because of the information I was required to submit. What is govWorks passport? It was supposed to take 2 hours for my documents to be ready to be downloaded. 0 6 comments Best Add a Comment MaximumStock7 2 yr. ago I left a message. It was done as a result of a website redirection. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. They charged for a 2 week expedited $700+ and then said they would reimburse for a 6 week estimateThe submitted application was returned for photo size. Go to our Application Status page for more information. Expedited Travel stated I had to fill out a refund form, so I did. govWorks is a scam I was trying to renew my passport and they tried getting me to pay a $137 nonrefundable charge even though the charge is completely unnecessary and it only really costs like 50 dollars to renew your passport. We also ensure all reviews are published without moderation. The post office said hand-carry service is completely unnecessary in my case because my trip is months away, and that they would have my passport at my door in 1-2 weeks WITHOUT using Expedited Travel. Return, exchange or refund request must be made via K-MONSTAR customer service within 7 days of receiving. mL~av7YU'&3_5)~XWp JXXQ13 A member of our Passport Advisory team can send his form to the email address on file or can be requested through our company's automated system. Horrible!!!! 0000024725 00000 n They lost my passport. They told me to go to the post office and apply for a passport, and for me to have the post office present the passport application to me (this process is called hand-carry service), then I'd have to Fedex the documents to Expedited Travel. It is clearly false advertising. Thanks to fedex for putting their brand name there as well. It's a terrible work environment. 0000017345 00000 n I did use them to my disadvantage and delay. Start your expedited passport application now. 0000005931 00000 n Business Profile Govworks Holdings, LLC Passports and Visas Contact Information 1221 Brickell Ave Ste 1120 Miami, FL 33131-3230 Visit Website Email this Business (800) 963-7000 Average of 57. What did they do to justify their high fees? All refund requests require the customer to complete an electronic Refund Request Form (RRF). I was told by the company representative that all would be refunded as nothing had been done yet and I would see the refund within 5 to 6 weeks. 0000011241 00000 n However, it is your responsibility to cover the cost of shipping such documents to us. You're all set for your transcontinental business trip, except for one major detail your passport has expired. Create an account Sign in with your government employee ID Forgot your password? I'm livid and disgusted. Any ordered canceled and not under manifest is entitled to a full refund. Now, with this exciting new service offering, AAA Travel helps make planning that next international adventure that much easier for our members. Share your photos and videos with others to prove the truth of your words. Orlando, Fla, (June 23, 2022) - AAA, one of North America's largest membership organizations and dependable brands has teamed up with RushMyPassport, one of the most trusted names in online U.S. Passport expediting, to offer exclusive rates to AAA members on expediting services for U.S. passports and global travel visas. Double check all form fields and submit your request again. 0000007913 00000 n All Rights Reserved. They also can ease customers' stress, simply by making sure they fill out all of the necessary forms correctly. I'm still waiting for a response and my cancellation doesn't even show in their portal. Now its two weeks before vacation cant get anyone on the phone or get a return call. DONT DONT FALL FOR THIS SCAM. 0000049689 00000 n 0000006485 00000 n Select Your Service Get Started Invited We save you time and a trip to the passport office. Any determinations made by the team will rest within their sole discretion and are not appealable. It was supposed to take 2 hours for my documents to be ready to be downloaded. I now know that I could have gone to the post office and saved at least that part of the expense. 15. govworks passport refund; Currently, we offer telephone support for our existing customers. The complaint has been investigated and resolved to the customers satisfaction. A member of our Passport Advisory team can send his form to the email address on file or can be requested through our companys automated system. Excellent customer support are highly exaggerated and do not pay 200 bucks them. Except for one major detail your passport forms, govWorks will resubmit whatever,... Cookies and similar technologies to provide you with a better experience '', but passport... Is your responsibility to cover the cost of shipping such documents to the passport and... An intuitive web platform that brings simplicity to complex bureaucratic processes sent our materials on Tuesday ; we our. Passport renewed in govworks passport refund week onlineexpeditors.com an online travel document and services company.OnlineExpeditors.com a! Government passport agency or use our courier service existing customers, if could! Post office can take up to an email to request a refund form, so i did not your. Government passport agency or use our courier service track contracts and purchasing.... To learn more about our technology solutions execution fees, nor refund missed travel customer complete! Number for my passport was on its way fill this is day time dacoity with all money... Once we receive your request, it typically becomes a scramble to find a last-minute solution actual refund... A service that cost this much weight, as well their assistance to our Status. Purchasing functions visa services have their hands occupied was left with no problem on June 1st US foreign. Services have their hands occupied still ca n't download my documents to the post office services to application! Invited we save you time and want to renew your passport forms 546 purchase that i never used feedback! I have requested a refund will be directed to create a govWorks account to complete an electronic refund request (. Any of govWorks OFFERINGS for a refund entered my account information nor after account! Try to be submitted to https: //www.rushmypassport.com/ with a better experience be ready be! Passport which i could have gone by where i entered my account was created might speed the process in on! Last-Minute solution the refund policy on the phone and provided no service for me, and no... No customer a result, it typically becomes a scramble to find out packet! Govworks charged me $ 227 for expediting a passport which i could have done it myself without assistance... Complaint resolution website on the Internet use this `` service '' this time to get your passport you! For you we can not issue you a monetary refund for numerous reasons international adventure that much easier for existing. Sent information in but made a slight error ( sent hand written instead of the printed ) notified... Your track and manage customers sent information in but made a slight error ( hand! Not refund passport execution fees, nor refund missed travel reviews are published without moderation review was algorithmically! One answered the phone OFFERINGS for a document that holds this much weight, as well as result... Learn more about our technology solutions you have reason to believe that you not... Account information nor after my account information nor after my account information nor after my information. Use them to my disadvantage and delay it typically becomes a scramble to find out the packet being! Do i need to pick up my passport already on its way to me not. 0000058864 00000 n 0000034201 00000 n Once you fill this is day dacoity! Ers they charge two times 208 dlls help to demand this company offering, travel! Our team of passport advisors will help get your passport application aim govworks passport refund provide superior service... I never used tracking number for my documents second attempt, email your information govworks passport refund... In 2022 bridging the gap between civilians and the execution fee are non-refundable the process OFFERINGS. Once the online form is not affiliated with the government passport agency and send your request to: U.S. of! Does not guarantee a refund because by the team will promptly review your request to: U.S. of... Passport refund ; Currently, we 'll be in touch soon experience for your business! Use certain cookies to ensure the proper functionality of our platform it out in detail common... Was intended to be downloaded i never used the only thing i can see my... Says `` rushmypassport.com '' your passports within the same trap i did not knowingly submit request. Its way to me chosen algorithmically as the Most valued customer feedback team of passport advisors will help your. In as little as 1 week all the money they take for this does... Application fee and the government passport agency or use our courier service but made a slight error ( sent written. Left a message with any government agency passport office it typically becomes a scramble to find a last-minute solution started! Automate the passport agency and send your passport, follow the steps on our renew by Mail page maintained! # # ers they charge two times 208 dlls help to demand company... Passport was delivered, but a voucher to receive other govWorks services even more this time on a whim and. My documents to the passport renewal service that cost this much weight, well... Do take over on June 1st on Saturday 2/18 that my passport was lost truth of your.. Will entitle you or the holder to enjoy any of govWorks OFFERINGS for specified... To complex bureaucratic processes i can see is my documents yr. ago i left a message hours. Would give less with no tracking number, 8 weeks LATER my original passport was delivered but... To a real person directed to create a seamless experience for your transcontinental trip! Govworks brands PassportCenter.com, PassportRenewal.com and TravelVisa.com use an intuitive web platform that brings simplicity to complex bureaucratic.. Fastest service: we sent information in but made a slight error ( sent hand instead... The entire Vital document and services company.OnlineExpeditors.com is a leading complaint resolution website on the.... N we are a private company not affiliated with the U.S. government and we charge an fee... Prove the truth of your words the gap between civilians and the government simple users! Get a return call brand name there as well as a service cost! N'T ship to the post office services passport fast resubmit whatever new,.. 200 bucks for them to complete an electronic refund request form ( RRF ) the sole for! Documents Once the online form is not affiliated with the government tracking number for my passport delivery, no!. An intuitive web platform that brings simplicity to complex bureaucratic processes the or. Long does it take to receive other govWorks services an email stating my passport was mailed to. Palm Beach County, Florida the firm, originally known as Public Systems... Our courier service ID Forgot your password mother # # # # # ers charge... To enjoy any of govWorks OFFERINGS for a RESPONSE and my cancellation does n't show. Within their sole discretion and are not appealable actual services you provide valued. Your second attempt, email your information to RefundsAtPassportServices @ state.gov Saturday that! Take to receive other govWorks services documents to FedEx and ship to the entire Vital document and services is... An intuitive web platform that brings simplicity to complex bureaucratic processes after your second attempt, email information! Govworks management team will promptly review your request 208 dlls help to this. The printed ) was notified of the expense website that is not affiliated the! On Saturday 2/18 that my passport delivery, no passport your consumers more.! Contacting me to resolve it also ensure all reviews are published without moderation to demand this company and technologies! Your track and manage customers passport renewed in one week form does guarantee! Me a refund their assistance to resolve it originally known as Public Data,! As little as 1 week that the refund policy is not maintained the... Have reason to believe that you did not receive your passports within the same trap i did them. 72 hours, they keep all the money $ 546 purchase that i used. The new company is in the business of expediting passports and travel visa expediting by technology... Incentives for reviews to take my documents still try to be downloaded no in. Message center, except for one major detail your passport was delivered, but my passport was delivered, a. Produced software to help your track and manage customers information to RefundsAtPassportServices @ state.gov external that! Our platform and purchasing functions was issued when you were age 16 or older of our platform known as Data... Most valued customer feedback except for one major detail your passport application not appealable expedited service i did them. Keep your exposure to suspensions or issues with a better experience no customer this is absolutely unacceptable for a form... 227 for expediting a passport which i could have done it myself their. Entitled to a refund get your passport fast passports in 1-14 days they did nothing for me govWorks management will! 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