To transfer the tickets, your friend should click on the appropriate order number again and click the Transfer button once more. 4 Reply idontfrickinknowman 5 yr. ago You can access My Profile from the profile section of Account Manager or by signing into ticketmaster.com. If they do not have an account they will be prompted to create one. Ticketmaster asked me to update my password I don't have access to that email any. Look for a "Help" or "Contact" option on the platform's website or app, and follow the instructions to report the issue. Kindly check and the try the methods/steps below and see how it goes. 68.66.216.10 Please be advised that tickets for all events are sold on a non-refundable and non-exchangeable basis (this stipulation is clearly marked on each ticket). The field where the reset code is entered appears below. Creating an account is simple and secure! 2100 Woodward Avenue, Detroit, MI 48201, REGULAR HOURS 2645 Woodward Avenue Detroit, MI 48201. I've had to do that a couple times with Sony. 14900 Metro Pkwy., Sterling Heights, MI 48312. For additional information, you can visit Ticketmaster's Terms of Use and Privacy Policy. Code to confirm change is sent to account I can't access. If you purchased your print-at-home tickets over the phone, youll need to call Ticketmaster. Upon verification, you'll be able to use the same email and password combination whether you're logging in to your Season Ticket Holder Account or on Ticketmaster.com. 2.) With this new sign-in, not only is your account more secure, you no longer have to remember several username/passwords and can access your tickets faster. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Click to reveal Call IT and they may be able to do something. If you forget your password, you will be given an opportunity to retrieve it and log in. You will still use the same email, but your password may be changed. Your IP: 2. If you do not have a Ticketmaster.com account, you will be redirected to Ticketmaster.com to create one. How can I change my sign-in credentials? Ticket Tip Concerned about cell phone service at venues? Do I need to have a Ticketmaster account for all of them? You can email the site owner to let them know you were blocked. Youll need to provide your order number or the credit card number you bought the ticket with. This phone number can be updated via your Ticketmaster.com account profile. Performance & security by Cloudflare. Ticketmaster hasrolledout a new sign-in experience for 2021 to enhance and protect your account information. By using our site, you agree to our. *Please note, the above email address is only used for sending out fan notifications, and cannot accept inbound emails. 313-471-7000 If you see a message that says Email Not Found, you will need to sign up with a new Ticketmaster account. Why am I being asked to add a phone number when I sign in? I don't know my password . Hello, I am trying to access my ticketmaster account but I no longer have access. Im sure I could but I bet Ill sit on hold forever to try to speak with someone. Development: The process of researching, productizing, and refining new or existing technologies. 33 Bob Seger Dr, Village of Clarkston, MI 48348. 173.212.237.43 313-309-4700 One of my professors (who is also the head of school security) attended the school 10 years ago and they gave him the same email he had as a student when he started working for them. You will still use the same email to sign-in after you update your credentials and reset your password. Account Manager fans will be required to use a Ticketmaster account to sign in. The form below will allow you to send an email to the Help Desk where you can request assistance by phone or email. Please do note, once the 20 minute grace period has been exceeded, normal rates will apply. My university allows every student to keep their email forever. Your Phone Is Your Ticket Step 1 Download our App from the App Store or Google Play. Confirm and click Send TIP: You must have a Ticketmaster account to receive a ticket via transfer. Cookie Notice Your mailing address can only be updated in the profile section of Account Manager. FIX: I contacted Ticketmaster directly and waited on the phone for ** minutes . If youve lost your print-at-home Ticketmaster ticket before an event, all you need to do is print another copy from your email link. Monday Friday:11:00 am. To ensure it is you, we are requiring each account have a phone number associated with it. If the person to whom you are transferring tickets does not have an account, they can easily create one when accepting their tickets. Simply click the button below, select the event you want to talk to us about, scroll down and hit the 'Need help with this order?' button. Funny thing is that he's now responsible for finding ways to protect the servers that hold all those emails. You can transfer as many tickets as you like. FIX: I contacted Ticketmaster directly and waited on the phone for ** minutes . If you wish to purchase more than four events, we politely ask that you get back in line (if applicable). 11:00 a.m. -60 minutes after event start time. 152.44.39.194 Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. You can also search for the phrases sent you tickets, forwarded you or for an email from customer_support@email.ticketmaster . For more tips, including how to get a replacement ticket you bought through a transfer, read on! If you forget your password, you will be given an opportunity to retrieve it and log in. Seems more logical to be able to text me that code as my phone number is also on my account. All Rights Reserved. Please visit 313Presents.com/MobileTickets for assistance with mobile ticketing, or call our team at 313-471-7000. How can I unlink that - Answered by a verified Email technician . Copyright 2023 Broadway in Hollywood. On theManage Your Profile Detailspage, you will have the opportunity to update your mailing address information, and you will be provided a link to visit Ticketmaster.com to update your: This upgraded sign-in experience protects accounts against account takeovers by identifying suspicious sign-ins and locking the accounts before someone else can steal your credentials. To ensure only you can access your account, Ticketmaster is requiring each account to have a phone number associated with it. Can I manage all my tickets in one place? If you purchased your print-at-home tickets over the phone, you'll need to call Ticketmaster. With a secure, unified credential system, you can sign in to your Ticketmaster and Season Ticket Holder accounts using a single sign-in (username/password). I no longer have access to my email on file and cannot reach Ticketmaster. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/8\/87\/Retrieve-Lost-Ticketmaster-Tickets-Step-1.jpg\/v4-460px-Retrieve-Lost-Ticketmaster-Tickets-Step-1.jpg","bigUrl":"\/images\/thumb\/8\/87\/Retrieve-Lost-Ticketmaster-Tickets-Step-1.jpg\/aid9024713-v4-728px-Retrieve-Lost-Ticketmaster-Tickets-Step-1.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"