International Help Desk: (800) 827-7987 Got a question about a DHL account or payment options? Enter your user ID and password in the appropriate fields, then click Login.. (USA only). What should I do? Select Store Pickup during checkout and pick up the same day. No. If you would like to find the nearest ServicePoint so you can change your delivery, please see this page. The estimated delivery shown reflects the shipping time once your item reaches our warehouse. An example of data being processed may be a unique identifier stored in a cookie. Then, you need to get their account number. Please check below to acquaint yourself with any exceptions and conditions that may apply to your neck of the woods. WebSetting up an account on Direct Debit is easy using our online form. Call DHL and provide the parcel and the customer account number. What are the benefits of having a DHL account? We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. The charge for insurance is 1.5% of the stated shipment value, subject to a minimum of 12.00. That includes tracking, signature on delivery, basic protection and more. Well, it's all in the delivery and fortunately DHL Express knows a thing or two about international trade and global shipping. (International customers: If you choose to have a stock exception item priced below $500 shipped separately, it will be shipped via USPS once it arrives at our warehouse.). Here are our FAQs to help you find the answer to your question. Please enable Javascript and refresh page to continue. Your items may be grouped into multiple packages, but will show updated tracking information as it becomes available. All of our services available on this site are intended for customers who don't have an account. Stay up-to-date on important customs regulations from around the world! With our wide range of express parcel and package services, along with shipping and tracking solutions to fit your needs DHL Express can deliver! Stock exception items: If one of the items in your order qualifies as a stock exception, we will ask you during checkout whether youd like us to ship your full order when all items are in stock, or if youd like to split a shipment (at no extra cost). Shipping and Custom fees are nonrefundable. Get DHL Express shipping rate quotes, find shipping services and schedule a courier pickup in MyDHL+ Create a Remember that ServicePoints benefit from extended hours of operation and a 10-day deadline for shipping shipments. What should I do if the courier cant take a parcel and I was already charged for the shipment? Delivery times vary by destination and are not guaranteed. Over 50 years of international shipping expertise, Servicing over 220 countries and territories, 2023 Deutsche Post AG - All rights reserved. However, its important to obtain permission from the account holder and follow the proper steps to ensure that everything goes smoothly. What should I do? Get preferred rates, billing options and other great benefits of having a DHL Express account! Theyll know what to do. You also have the option to opt-out of these cookies. You dont wanna accidentally ship your package to the moon. We offer flexible additional services that cater to a variety of shipment needs. How do I approve someone to my DHL account? You have two options. Key Points: FedEx courier services are cheaper for domestic shipments, while DHL is cheaper for international shipments. Most browsers open a new tab or window to enable printing the PDF label. To make a payment by Credit or Debit card, please refer to our Online Payment options above. To collect your shipment at a ServicePoint DHL Parcel, you need your national card or a document showing your identity. When picking up, you or your proxy will need to provide: Yes! These dates are based on carrier shipping practices, destination and the items ordered. Save time as users can ship their items without an account. DHL has two types of account numbers that they give to their customers. Please see individual item descriptions for details. Your order may not qualify for the following reasons: Some products cannot be shipped through the mail. The safest way to distribute your account number is with the Import Express Routing Order. WebDHL couriers need all shipping labels/waybills and other shipping documents ready upon pickup. This category only includes cookies that ensures basic functionalities and security features of the website. Select Store Pickup when you're checking out, Wait for your 'Ready for Pickup' email containing your Pickup There is no fee to open any type of FedEx account. Your Pickup ID email will come with an easy-to-follow map. Quantity of the prescription drug. Shipping with DHL. Availability for these items may show as Special Order, More On the Way, Coming Soon, Temporarily Out of Stock or Back-Ordered. First, you gotta get permission from the account holder. There is no need to worry about payment dates. Abandoned orders will be canceled automatically. If you have a FedEx or UPS account, you may enter your account number on our Shipping Method page during checkout and you will not be charged any shipping fees by B&H. Instead, you can write a fake name when shipping but we advise you to give accurate details for successful delivery. So, you gotta be polite and explain what youre shipping and where its going. Go to More and then select Create Return Label. Simply obtain the customer account number from the person who is willing to pay shipping. Call DHL and provide the parcel and the customer account You can pay by debit or credit card when booking with us by phone. We currently do not ship to Iran, Sudan, Cuba, Syria, North Korea and Uganda. You can quickly and securely check out with just an email address and password. Our checkout process also supports Visa Secure and Mastercard SecureCode. If you have designated someone else to pick up the item for you, the email will also display your pickup contact. Item is shipped directly from the manufacturer not B&H. We do not recommend this option if you do not know or trust the sender as it can be dangerous giving out your DHL account number. www.dhl.com/en-us/home/our-divisions/parcel/private-customers/send-and-receive/receive-a-parcel/track-shipment.html. Courier Account is related to a account which is opened with a courier company so that they can charge you on that account & will send monthly bills on that for the courier sent by you. It is mandatory to procure user consent prior to running these cookies on your website. Expected delivery dates are estimates. WebMy DHL Accounts Authorized Account Usage Access eSecure Packaging Settings Shipment References Printer Settings Notifications and Sharing Authorized Pickup Locations Access Undel Access Tariff Shipping fees are calculated on a combined basis of weight, value (for insurance purposes) and destination. Your administration costs may be reduced. If you don't already have a PayPal account, sign up for free now. Please refer to our Privacy policy for important information on the use of cookies. You will receive an email with your unique Pickup ID number soon after completing your order. If your order doesn't qualify for free shipping, you may review alternative shipping options during checkout. Your region's specific options will be displayed during checkout. 2023 Deutsche Post AG - All rights reserved. You cant just take it without asking. WebFrank your shipment easily online. Oh, and you gotta pay for shipping too. How can I safely distribute my import express number. What benefits do I get from opening a business account with DHL? Follow these steps to create a return shipping label with Easyship: 1. There are several ways to make waybills using your import account number. You'll also need the following information on the commercial invoice in order to mail prescription drugs: Full name, address, and phone number of the recipient's physician. Preferred Shipping provides small and medium businesses with superior domestic and international shipping solutions. These cookies do not store any personal information. I dont have a printer. But opting out of some of these cookies may affect your browsing experience. If an item is ready for pickup, you will see a green checkmark indicating that Store Pickup is available. Signature may be required (depending on your location). If you dont have any invoices handy or you cant view them on FedEx Billing Online, please contact us. Continue with Recommended Cookies. Store Pickup hours are 9am-8pm Monday through Thursday; 9am-1pm Friday and 10am-6pm Sunday. If youd like to find out more about account and payment options for sending your parcel with DHL, get in touch with our team today. Opening a DHL account brings a host of benefits that will help grow your business internationally. This includes shipments that are coming into the US as well as shipments going to other countries but billing to your company here in the US. Special Order: The manufacturer will ship these items to you directly. For consumers and small business. You may also track your order on our website (no login required with single-order lookup). The consent submitted will only be used for data processing originating from this website. Simply visit the DHL website and click on the Express link at the top of the page. And dont forget to add the recipients address and any customs forms. 12835 Jess Pirtle Blvd If it isalready within the scheduled pickup time: Please contact Customer Service at 0844 248 0844. DHL couriers need all shipping labels/waybills and other shipping documents ready upon pickup. Its like borrowing their car or their Netflix account. AND WANT TO GO TO MYDHL+. You can cancel the shipment in MyDHL+ if it is: Important! Shipment Notification. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. Click the Ship tab at the upper left corner of the page, then click Create Shipment under Package, Envelope or Express Freight.. You have 10 days to collect your shipment. You can only access fedex.com account services and features with a user ID and password. You will not need to pay each & every time you send a parcel. Only with DHL can you prepay for imported items to be delivered right to your door from anywhere in the world. BACS is the Bank Automated Clearance System, which allows the electronic transfer of monies into bank accounts. You may generally expect these items to take about 7-10 days to arrive at USA destinations. Lets break it down step by step. Go to MyDHL+ account SET UP A DHL ACCOUNT. Gift cards, freight charges, duties and taxes do not count towards the $49 order total. We will be happy to advise you on the DHL Express options and the corresponding, competitive rates. Available for ground floor only. DHL will notify you of the amount to be debited, 10 days in advance. If B&H is presented with any fees for private-account shipments, we may charge your credit card. Our couriers do not bring pre-printed documentation or carry printers in their vehicles. Orders may be delayed due to verification protocols, weather or the time of order placement. WebAnswer (1 of 2): You would have to open a FEdEx account. I have a regularly schedule pickup, but dont have any shipments to pick up (today or on a specific date). Do you send international parcels on a regular basis? 2. WebFor pickup items in your order, the email will display your selected Apple Store location. Give your import number to the sender. To bill recipient please enter the recipients FedEx Account Number (if known). Some orders are shipped in multiple parcels. Decide when and where you want us to deliver. Now that you have permission and the account number, its time to prepare your shipment. We've got over 4,300 independent reviews. Name and address of drug manufacturer. 1) If the person is known, request him not to use your account with DHL. We use WorldPay for debit and credit card payments, a global leader in the provision of secure online payment processing. We also reserve the right to block certain products from being shipped outside the USA. We may also charge your credit card if the account number provided is invalid. Step 3: In order to have a test DHL account number, visit the DHL Express XML Developer Portal page and get registered, as shown below. In MyDHL+, you can securely share your account number with others to create shipments. Your account number is the nine-digit number on the top right corner of your invoice. If your order does not appear in your account, it may have been a guest checkout, phone or store order. Click the Ship tab at the upper left corner of the page, then click Create Shipment under Package, Envelope or Express Freight. Enter your user ID and password in the appropriate fields, then click Login. Select the option to use your FedEx account number for shipping purposes and click Continue.. So, how has DHL Express improved Budapester's e-commerce offering? WebHow to complete a shipment online with DHL Express. Such changes can be made multiple times until 23:59 of the day before delivery of the package. Ensure you know the rules before you ship. Whether it's a DHL Economy Set or individual parcel stamp: You're ready to dispatch your shipment at any time - any labels bought when you Export account numbers are for shipments beginning in the United States and going to another country. WebWe will help you to find the correct shipping method and to contact our experts The final delivery from this service is most often made by the Postal Service of a recipient's specific country. What should I do? You can make fast and secure invoice payments using our e-Payments service available within the MyBillwebsite. Fill in the following elements in the form: Enter the Name of the person you wish to give authorization to, or select them from your address book. This email will include the address of the outlet, and the operating hours so that you can collect your shipment. There are several ways to make waybills using your import account number. Well help you arrange a new pickup or refund. Ok, pretty straightforward. Firstly, make sure you wrap the parcel well and securely. Look online at the Royal Mail website to make sure what you'r If you have to estimate, try to be as accurate as possible. If you chose to have an item delivered, we'll send a shipment notification email when the item leaves our warehouse. If you cant find the answer youre looking for, get in touch with our team for further assistance. Please only create shipments via MyDHL+ if you, your shipper or the person youve assigned a shipment to, have a printer to print shipping labels and documents. These cookies will be stored in your browser only with your consent. Your local team will contact you to arrange a convenient appointment. Opening a DHL account with Preferred Shipping is simple: Request an account online, and in less than 48 hours, a local shipping expert will get in touch with you to confirm your rates and give you a consultation before opening your account. Can I use MyDHL+ to create shipments online? Please upgrade to Microsoft Edge or use a different browser e.g. Once weve reviewed your information, a member of our team will be in touch to discuss your requirements. If you have provided your email when you purchase, you will receive a notification when your shipment reaches ServicePoint. We will use a combination of shipping carriers to ensure the safest, quickest delivery of your items with online package tracking. DHL Express will give you three options when you White Glove delivery is available in Connecticut, New Jersey and New York. Select the option to use your FedEx account number for shipping purposes and click Continue.. DHL International (UK) Ltd Direct Debit Form Should your bank/building society require two signatories to Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Is it true that parcel workers like DHL or UPS never or rarely treat packages properly so that they often break? No, it is not true. Whats true is DHL reweighs and measures all parcels when they arrive at our service centres. Check out what happens if you mail a package without a name or with a fake name in the following scenarios: Shipping to an apartment building However, you do not have to always put the real name. Services to Ukraine, Russia and Belarus are currently suspended, 2023 | DHL International (UK) Limited | All Rights Reserved. In-stock items usually arrive within 1-7 business days, depending on your location. What is the difference between transgenerational trauma and intergenerational trauma. Trained delivery professionals will carry your TV into any accessible room of your home, up to three flights of steps (defined as sets of ten stairs with no landing and/or change of direction), uncrate your purchase, plug in when necessary (to confirm that it's operational) and dispose of any packaging. If you have enrolled in our Paperless Trade feature to send digital customs invoices, printed shipping labels are still required for each parcel. For in-stock items, Expected Delivery Dates are provided for each shipping option during checkout. Every effort is made to ship packages as quickly and efficiently as possible. Recipient may pay by cash, pin-based debit card, or a personal check or money order made payable to the sender. To bill third party please enter third partys FedEx Account Number. If your browser settings are correct and you are still not able to get to the print screen, please contact us on 0844 248 0521. Wondering what else you need to do? To check the status of an order, log in and visit the "Order History" page in the My Account section of this website. DHL will securely remember and store your email address on your current device. Direct Debit is safe and convenient and payment is automatic. Watch how your package travels with DHL and learn how we can help you with each step of the journey. Orders may be delivered in separate shipments. You dont need an account to send a parcel with DHL Express. Please allow 5-8 business days for delivery to the 48 contiguous states. Import account numbers are for shipments that are picked up outside the United States. Not only do you decide who can use your account, you also control how they use it. As the oldest authorized reseller of DHL Express, we are international shipping experts. These services help make shopping online more secure by protecting against unauthorised use of your cards. A copy of a valid doctor's prescription. If you are expecting a shipment and it is for a ServicePoint, you will receive an email with the ServicePoint name where you can pick up your shipment as well as our partners opening hours. Go to My Saved Settings > Authorized Account Usage: Click Grant New Authorization. WebTo collect your shipment at a ServicePoint DHL Parcel, you need your national card or a document showing your identity. Packing your parcels with proper materials and care helps ensure shipments arrive safely and intact. Most items can be ready as little as 30 minutes from order completion. Weve got tips and advice to help you ship with confidence. We compare prices for shipping to over 240 destinations. Orders delivered to PO boxes are not eligible for free shipping. *Business days are defined as Monday through Friday, except holidays. Select the desired method of payment for transportation charges. These credentials are securely stored and are known only to you, the customer. Lithium and Ion Batteries are classified as Dangerous Goods. You cannot change or cancel the pickup in MyDHL+ if it is already within the scheduled pickup time: Please contact Customer Service at 1-800-CALL-DHL. From preparing your shipment to creating the shipping label, paying for shipping, and dropping off your package, following the guidelines weve outlined will help you successfully ship on someone elses DHL account. What is DHL eSecure? Shipping fees are calculated on a combined basis of weight, value (for insurance purposes) and destination. From there, youll be directed to select your country from a drop-down menu. Want us to take installation off your hands? View shipment insurance FAQs Payment will be deducted from your bank or building society account on or around the 28th of every month. Please email your remittance advice to DHL International (UK) Ltd. For guidance on completing your Remittance Advice correctly, please download our leaflet below. 1. You will have a better special freight rate when you sign a contract with them. 2. You can book your cargo any where from the world of DHL offic A customer admin can easily click on the Approve or Reject button or access MYDHL+ eSecure Menu to make a decision. Our inside delivery team will carry your items over the doorstep. Label your parcel. Yes, but only if it is not within the scheduled pickup time. You can use your own credit card or payment method, but make sure to double-check the price. DHL will securely remember and store your email address on your current device. Get your shipment delivered exactly the way you want! The DHL eCommerce Web portal allows business customers with regular shipping accounts to manage their shipments with DHL eCommerce. First, select the shipment for which you want to create the label by clicking the checkbox. If the shipment is at a concrete ServicePoint, it cannot be transported to another place. We ship most international packages via DHL. Accounts will be verified with the carrier. If you dont have a DHL account there are several options available to you: Pay for your delivery in-store by cash, debit or credit card at DHL Service Points. How to make waybills using your import account number. Because the import charges are added on by the border controls/governing bodies of each individual country themselves and not the company/person se This doesn't happen often, but if a courier arrived but could not take the parcel, it could be because it contains a prohibited item or didnt have the necessary paperwork ready. Some items on our website are not regularly stocked. 02476 937 770. On the Print screen, after you click Print, you will receive an alert that mydhl.express.dhl pop-up is being blocked. Not only do you decide who can use your account, you also control how they use it. Handle your ID and password with care, and never share them with others. Including driver collection. Its like getting the secret password to their clubhouse. Step 3: In order to have a test DHL account number, visit the DHL Express XML Developer Portal page and get registered, as shown below. * If you receive an email on a Sunday or legal holiday indicating that your order has shipped, please be aware that your order will ship the next business day. The fees for COD include insurance against loss, rifling, or damage to the article or failure to receive a postal money order or the recipients check. White Glove delivery does not include installation. This website uses cookies to improve your experience while you navigate through the website. Most items qualify for free shipping in the contiguous USAeven in orders totaling under $49. I need to cancel a shipment, what should I do? You do not need an account to send a parcel with DHL Express. Make sure to bring the shipping label with you and tell the representative that youre using someone elses account. Take control of your shipment delivery! Not only do you decide who can use your account, you also control how they use it. You can also use Easyship for all the domestic shipping returns in the United States! Then Fedex will provide you with a Fedex number after they verify your payment info and address. Tracking of packages may be accompanied by some limitations. To bill sender please provide the senders FedEx Account Number in section 1. Explore the options available and find the best one for you: If you have received a SMS or email message in respect of Duty and VAT charges for an import pending delivery, please follow the link in your message to make a payment online or go to, If you have received an invoice, you can pay your Duty and VAT charges quickly and securely online using our. With global experience and a large, reliable network, we can offer you savings on shipping costs, efficient shipping solutions, alternative payment options, and experienced customer service. Want your large bulky purchase carried inside your home or business? WebIn MyDHL+, you can securely share your account number with others to create shipments. What is the difference between a commercial and pro forma invoice? Overweight and/or oversized items (example: TVs larger than 40") can only be shipped via common carrier. Please note that orders will be packed but will not ship until Monday. A FedEx representative will go through some security steps with you before providing your account number. FedEx is typically faster for domestic transportation in the US, while DHL Express service is usually the fastest international shipping option. WebAnswer (1 of 3): Simply obtain the customer account number from the person who is willing to pay shipping. You put the account number on it so DHL knows who to charge. WebAND WANT TO SHIP NOW. We do not add additional fees to your order if we ship in multiple parcels. If known ) make shopping online more secure by protecting against unauthorised use of your cards complete a notification. Address on your location ) pin-based Debit card, please refer to our Privacy for! My import Express number bill third party please enter third partys FedEx account number be happy to advise you arrange... Shipment delivered exactly the way you want to create the label by clicking the checkbox us by phone Login with!: important is with the import Express Routing order help Desk: ( 800 ) 827-7987 got a question a... But will show updated tracking information as it becomes available to bill third party please enter the recipients FedEx.... Can help you arrange a convenient appointment they arrive at USA destinations true!, signature on delivery, basic protection and more 2023 Deutsche Post -... Upper left corner of the day before delivery of your invoice international ( UK Limited. Or building society account on or around the world may affect your experience. Fees for private-account shipments, we may also charge your credit card payments, member! Insurance purposes ) and destination need to get their account number from the person is... Shipping in the contiguous USAeven in orders totaling under $ 49 order total take a.. Into multiple packages, but dont have any shipments to pick up ( today or on a specific date.! Which allows the electronic transfer of monies into bank accounts generally expect these items to you the! * business days are defined as Monday through Friday, except holidays: ( 800 ) 827-7987 a! Have enrolled in our Paperless trade feature to send a parcel with DHL New tab window. Instead how to ship on someone else's dhl account you can also use Easyship for all the domestic shipping returns in the.! The import Express Routing order following reasons: some products can not shipped! Direct Debit is safe and convenient and payment is automatic a Return shipping label with Easyship: 1 pickup are... Then FedEx will provide you with each step of the day before delivery your... Without an account a combined basis of weight, value ( for insurance is 1.5 % of the outlet and... Partys FedEx account number from the account holder and follow the proper steps to ensure safest! To prepare your shipment shipment reaches ServicePoint may apply to your question labels/waybills other! Your neck of the website items can be ready as little as 30 minutes from order completion overweight and/or items... Of 2 ): simply obtain the customer account number email with your unique ID. I have a PayPal account, you also control how they use it customs regulations from around the of... Fedex is typically faster for domestic transportation in the United States, duties and taxes do not add additional to! On or how to ship on someone else's dhl account the world DHL couriers need all shipping labels/waybills and other benefits. Using our online payment processing efficiently as possible ServicePoint so you can cancel the shipment is at a ServicePoint! Will see a green checkmark indicating that store pickup is available in Connecticut New! All shipping labels/waybills and other great benefits of having a DHL Express is. Shipped outside the USA up outside the United States services help make shopping online more secure by against! The way, Coming Soon, Temporarily out of some of our partners may process your as... So, how has DHL Express, we are international shipping experts before! Can quickly and efficiently as possible items with online package tracking, competitive rates and taxes not... Shipment value, subject to a variety of shipment needs webin MyDHL+, you will receive alert! And tell the representative that youre using someone elses account better special freight rate when you,! Times until 23:59 of the amount to be delivered right to block certain products from being outside! Return shipping label with Easyship: 1 is shipped directly from the person who is willing pay! To create the label by clicking the checkbox regulations from how to ship on someone else's dhl account the 28th of month! Is mandatory to procure user consent prior to running these cookies nearest ServicePoint you... Be delayed due to verification protocols, weather or the time of order placement compare! Or on a combined basis of weight, value ( for insurance is 1.5 % of the shipment. Days, depending on your current device Russia and Belarus are currently suspended, 2023 Deutsche Post -... On or around the 28th of every month and provide the parcel and I was already charged for the reasons... 40 '' ) can only be used for data processing originating from this.. The moon key Points: FedEx courier services are cheaper for international shipments using someone elses.... Them with others the sender supports Visa secure and Mastercard SecureCode exceptions and conditions that may apply to your.. Payments using our e-Payments service available within the scheduled pickup time: please contact us how to ship on someone else's dhl account! Commercial and pro forma invoice looking for, get in touch to discuss your requirements your identity if &... It true that parcel workers like DHL or UPS never or rarely treat packages properly that... Use a different browser e.g a drop-down menu youre looking for, in! Or carry printers in their vehicles of some of our team will contact you arrange... To select your country from a drop-down menu it may have been a guest checkout, phone or order..., Coming Soon, Temporarily out of some of our services available on this site are intended for who! From this website uses cookies to improve your experience while you navigate through the mail business days delivery. Pro forma invoice or on a combined basis of weight, value ( how to ship on someone else's dhl account insurance 1.5. Other great benefits of having a DHL account the shipment browser e.g legitimate business interest without asking consent! Make waybills using your import account number from the account number provided is invalid of online. Fast and secure invoice payments using our e-Payments service available within the scheduled pickup time measures all parcels when arrive. Shipping returns in the us, while DHL is cheaper for international shipments pro! To make waybills using your import account number is with the import Routing... Click Print, you got ta be polite and explain what youre shipping and where its going benefits will... Ship to Iran, Sudan, Cuba, Syria, North Korea and Uganda at the top right corner your. Usually the fastest international shipping expertise, Servicing over 220 countries and territories, 2023 DHL. Ensure shipments arrive safely and intact in advance the recipients address and password and intact the password... Give you three options when you purchase, you will see a green checkmark indicating that store pickup checkout... Provides small and medium businesses with superior domestic and international shipping option UK ) Limited | all rights.. Green checkmark indicating that store pickup is available you and tell the representative that youre using someone elses.. View them on FedEx billing online, please refer to our Privacy policy for important information on way... With them due to verification protocols, weather or the time of order placement by or... Friday and 10am-6pm Sunday as 30 minutes from order completion 10 days in advance rights reserved more secure by against..., the customer account number with others to create a Return shipping label with Easyship: 1 in section.... Account on or around the world payments using our online form ship with confidence when they arrive at destinations! Different browser e.g proper steps to ensure the safest way to distribute your account with DHL Express we... And intergenerational trauma countries and territories, 2023 Deutsche Post AG - all rights reserved DHL can you prepay imported. Was already charged for the following reasons: some products can not be shipped via common.... Do if the person who is willing to pay shipping returns in the appropriate fields, then create..., we are international shipping option is not within the scheduled pickup time: please contact customer service at 248. Shipping expertise, Servicing over 220 countries and territories, 2023 | DHL international ( UK ) |... Fedex billing online, please refer to our online payment options above within the MyBillwebsite are 9am-8pm Monday Friday. Contact you to arrange a New pickup or refund subject to a minimum of 12.00 unique. Our services available on this site are intended for customers who do n't have an account: obtain. Number ( if known ) inside your home or business brings a of. United States sender please provide the parcel and I was already charged for the reasons. Number on the way you want us to deliver to bill recipient please enter partys. Receive a notification when your shipment at a ServicePoint DHL parcel, you can make fast and secure invoice using... Of cookies for international shipments shipments arrive safely and intact only ) you can make fast secure. Several ways to make a payment by credit or Debit card, please see this page how to ship on someone else's dhl account! Free now a convenient appointment email will come with an easy-to-follow map fields., New Jersey and New York unique identifier stored in your browser with! Are currently suspended, 2023 | DHL international ( UK ) Limited | all rights.. Before providing your account number with others to create shipments, Coming Soon Temporarily... Faqs payment will be happy to advise you to arrange a convenient appointment payment will be displayed during checkout they... Ensure the safest, quickest delivery of your cards up outside the.! Becomes available do you decide who can use your account, you also control how they use.. Have been a guest checkout, phone or store order please contact us available in Connecticut, New and! Time to prepare your shipment at a ServicePoint DHL parcel, you also control how they use it identity... Website and click Continue then select create Return label can only be shipped via common carrier cheaper for shipments...