The managers of Indian companies should also develop the following values:Move from the state of inertia to the state of righteous action. The measurable outcomes will be higher customer engagement, effective employee performance, higher revenue, and lower cost of business operation. Recognized for innovative troubleshooting, adaptability, turn-around success, greatly reduced operating costs and . Edition) Regardless of who or what is at fault, practice this approach when problems arise as well. These are not the only issues that salespeople face. Topic 10 Ethics in sales force management (ppt video.ppt - Topic 10 Ethical Issues in Personal Selling and Sales Force Management The likelihood of Topic 10 Ethics in sales force management (ppt video.ppt -. We Learn - A Continuous Learning Forum from Welingkar's Distance Learning Program. Clipping is a handy way to collect important slides you want to go back to later. MARKETING ETHICS Activate your 30 day free trialto continue reading. Unique research projects to present in meeting. Published: My Point of Difference is my unique blend of High IQ, High EQ and 'uncommonly' high level of Common Sense. Managed the development and implementation of effective business strategy to develop new opportunities and secure revenue growth. Slide 28: This slide depicts Responsibility to Employees. Do not sell or share my personal information, 1. In most instances, the customer can cancel the order with no penalty unless accepted. Team Leader -Core Network Ops ,PPC1-PIPE Cable Station .Madang at Telikom PNG, Do not sell or share my personal information. Slide 34: This is Our Mission slide with Vision, Mission and Goal. And this is a very crucial aspect of any organizations operation and reputation! Persuasion, on the other hand, may influence a buyers decision, but the decision remains the buyers. Looks like youve clipped this slide to already. A class presentation of chapter 2 from Sales Management book by Hair. Are there any new ethical challenges coming up. -Technical skills : Advanced Excel, PowerPoint,Tally ERP 9. If a commitment is made to your prospect or customer, it needs to be kept. Slide 32: This slide displays Clustered Column-Line chart with products comparison. Free and premium plans, Operations software. Major topics covered includes: Benefits of selling activities, Elements of sales management, Objectives of sales management, SMBO approach, Organization of selling unit. When your employees and teammates see you exhibiting ethical behaviors, those behaviors are reinforced as the norm, even if your company does not have a code of ethics explicitly stating so. No problem. Assign realistic sales goals. Compiled & Presented By: You can view it, We have an entire team of experts who can work on your custom presentation. Do not sell or share my personal information, 1. The SlideShare family just got bigger. An efficient salesperson would rather understand the customers needs and demands and develop a solution that customers can significantly benefit from. The first step is to develop policies based on the companys mission and values (recall these from Chapter 2) that describe what is acceptable and what is not. Weve updated our privacy policy so that we are compliant with changing global privacy regulations and to provide you with insight into the limited ways in which we use your data. Do you want to remove this product from your favourites? Laws that affect sales operations include pricing discrimination, which we discuss in Chapter 15, and privacy laws, discussed earlier. The reason is simple: when you try to deliver genuine solutions that best fit customer requirements, they respond with their trust and loyalty to your brand. Many of the most common situations you could face as a salesperson involve issues such as the following: Lets examine each of the issues. Managing ethics in a sales environment 1 of 35 Managing ethics in a sales environment Jun. By whitelisting SlideShare on your ad-blocker, you are supporting our community of content creators. Clipping is a handy way to collect important slides you want to go back to later. ". Completely Researched Decks, Documents, Slide Bundles, etc), which included 25608 slides in total in the past 24 hours. Play It By Trust: Ethical marketing - can we do it? Salespeople often work in the field and are therefore not under constant supervision. Whether the commitment is the promise of more information about a product, a follow-up call, or honoring a time that has been set for a meeting, keeping your word with your customers is a demonstrated ethical behavior and should be a top priority. Who to complain and what to do. Handling objections in an unethical manner could include reactions such as arguing with a prospect when they voice concerns, or attempting to bully them until they back down. Copyright 2023 by Snov.io. Not only does this response express that you take the customers concerns seriously, which helps build trust, but you also exhibit interest in their business and demonstrate value. Q2C global finance leader and Certified Project Management Professional (PMP) with 15+ years' experience in credit, risk assessment, compliance and leading operational teams. Study the tools for research, evaluating data, and implementing action plans. In addition, sales managers have to be aware of laws such as the Universal Commercial Code and others that govern sales transactions. Find more leads and accelerate conversions with Snov.io, an all-in-one toolbox for B2B sales. Chapter 6Management Ethics. Slide 26: This slide displays Responsibility to the General Public. This point is simple. Instant access to millions of ebooks, audiobooks, magazines, podcasts and more. Your code of ethics for marketing and sales can include: Your business values. But even if there is no nondisclosure agreement, courts are likely to agree with the buyer that the seller has an obligation to protect the buyers information. Free access to premium services like Tuneln, Mubi and more. Well talk about all the tricks in a bit. Other challenges may arise, though. Another way to make ethical sales behavior a habit is to appreciate your peoples efforts in behaving ethically. -Finance student turned Sales Professional. ", "One of our clients got 23 email meetings scheduled from just 117 emails sent with Snov.io. Functional areas of Ethics and Miscellaneous Ethical issues in Business, Improving and promoting ethical behavior in business relations, Business Ethic Chap 8: Ethics and Marketing, Common business ethical issues in massage therapy, Ethical and legal consideration in RETAILING, Presentation on importance of business ethics for managers. Strong abilities in communication and presentation in variety of languages and cultural environments. SlideTeam added 2328 new products (e.g. We started looking for a solution, and we found Snov.io. Dedicated individual stakeholder, consummate collaborator and engaging leader. We've encountered a problem, please try again. Fluently bilingual, with over 20 years of management and sales experience in an evolutionary environment. Sales being an essential component of promotion has evolved overtime and is deeply influenced by the evolution in the society and. To do this, please open the SlideTeam product in Powerpoint, and go to. ", "Snov.io helped us collect more than 80,000 leads in a month, accelerating our search for emails while reducing the cost per lead. -Experience in B2B & B2C. However, as mentioned earlier, salespeople tend to be ethical people. Ethics in Sales and Marketing. In sales, the bribe offer may be initiated by the salesperson, or the request may come from the buyer. Slide 40: This is Puzzle slide with icons and text boxes. The whole idea of introducing sales ethics in the sales team revolves around understanding its importance. Activate your 30 day free trialto unlock unlimited reading. Sales managers have all the usual management concerns, such as fair hiring practices. Previous roles were CEO for Mission Control Disinfectants; Australian manufacturers of disinfectants, fogging and cleaning products, Managing Director for Retail Rescue (and . ETHICS IN PRODUCTION. Definition of Ethics The rules or standards governing the conduct of a person or members of a profession. School Hang Seng Management College Course Title BUS 3004 Uploaded By AgentKnowledge12214 Pages 31 Very good background in clinical pharmacology as well as patient medication therapy management and drug-drug interactions. Do you need to modify the previous script, or does it still work? Identify the organization's values Identifying the organization's values can give you a foundation to use for an ethical management plan. Your reps shouldn't misrepresent the information they're using in the sales process, whether they're trying to close a sale or give an existing client a false impression of your product's value. Many companies have anonymous message boxes that enable an employee to report unethical activity. Describe steps that companies take to ensure ethical sales activities. Arthur Anderson (mixed up with Enron) was a. leader in Ethics training. This ppt will tell us about the various wrong practices in market and what should be sone to stop them. Increased revenue by 35% first year with company. Click here to review the details. By whitelisting SlideShare on your ad-blocker, you are supporting our community of content creators. In the United States, two basic principles of business are that everyone should have an equal opportunity to earn business, and the customer remains free to make a choice. With time, youll evolve being a super brand while developing trustworthy connections with people. Earlier, we discussed how the number of calls made can impact a salespersons success. In addition, laws regarding hiring practices, workplace safety, and others can affect sales managers. All our content is 100% compatible with Google Slides. We also acknowledge previous National Science Foundation support under grant numbers 1246120, 1525057, and 1413739. This is a e commerce law and ethics diagram ppt sample . Tap here to review the details. UNETHICAL MARKETING ADS. 2. Marketers have faced ethics challenges in how claims are made in advertising, while supply chain managers have encountered dilemmas in dealing ethically with vendors. We've encountered a problem, please try again. Take advantage of these corporate ethics PPT templates to show ethical principles such as honesty, accountability, integrity, excellence, leadership, etc. However, how you handle objections can make or break your ethical selling efforts. And that shouldnt be just put on a paper in namesake. This person monitors the organization to determine if it's making a good faith effort to abide by its stated values, that the code of conduct supports those values and that violations of those values are prevented or detected and addressed. In the first issue, a customer owns the information about their business. It means understanding your customers demands, respecting their choices, and being honest while offering your solutions. Business Ethics Presentation Ppt PowerPoint Presentation Complete Deck With Slides Six Step Business Ethical Impact Analysis Ppt Layouts Shapes PDF Business Management Ethics And Communication Ppt Design Business Management Ethics Ppt Example Of Ppt Business Ethics B2b Success Distributed Marketing Local Businesses Ppt PowerPoint Presentation. Macro and Micro environmental factors of marketing with respect to education bussiness disaster My Nursing Experts.docx, business template My Nursing Experts.docx, BUSS322 Kaplan University Motivation for Employee Performance Paper.docx, Business SAT marketing homework help.docx, BUSN319 DeVry University Week 4 True Fitness Center Marketing Plan.docx, Business types of corporate social responsibility.docx, Business report Telecommunications Engineering homework help.docx, Business Research for Decision Making db4.docx. Also, if you have a customer-facing issue arise and dont take responsibility, having your customer learn the truth from a third party could damage your relationship and jeopardize future sales. The Free Sales Management Dashboard PowerPoint Template presents busy slides for business performance reports. 37 slides Managing ethics in a sales environment Pia Tolentino 3.5k views 35 slides Be final ppt Manjunatha Adii 16.3k views 18 slides Ethics in finance kvaastav 19.1k views 32 slides Chapter 3 Ethics First ppt swhitman1 6.5k views 40 slides Business Ethic Chap 8: Ethics and Marketing Shandy Aditya 346 views 40 slides Advertisement Use our Business Ethics Powerpoint Presentation Slides to effectively help you save your valuable time. Not only do these cover how salespeople (and other company representatives) should interact with customers, they also detail how employees should treat each other and how the companys vendors should be treated. Present the key drivers of ethics such as customer pressure, globalization, investor demands, marketplace competition, and corporate scandals. As a sales professional, how would you describe yourself? Now customize the name of a clipboard to store your clips. Enjoy access to millions of ebooks, audiobooks, magazines, and more from Scribd. Markets present a clash of interest between various players. Companies that have solid policies, easily available documentation on policies and procedures, and training for all employees on those policies can, rightfully under the FSG, claim that any unethical employee was acting against company policies and on his or her own, should anyone file charges against the company. -HR tech, SAAS Sales. -Academic Counselor, Soft skills Trainer. WHAT IS ETHICS IN MARKETING BY KARTIK PARASHAR, Improving and promoting ethical behavior in business relations, Business Ethic Chap 8: Ethics and Marketing, Professional Salesmanship Chapter 3 (Ethics), NCV 4 New Venture Creation Hands-On Support Slide Show - Module 3, Ethics & laws in business-By Saad ELhalafawy, Important Changes in Income Tax Provisions w.e.f. Weve updated our privacy policy so that we are compliant with changing global privacy regulations and to provide you with insight into the limited ways in which we use your data. All wrapped up in a non-conceited and ethical person; trust me! 12 slides Ethics in management Dr. Jerry John 487 views 40 slides Presentation on Business Ethics Jatin Suthar 240 views 20 slides Principles of business ethics ShaniaFernandez2 854 views 8 slides Importance of-business-ethics Syed Arslan 169.3k views 16 slides C5 -organizational_ethics_compatibility_mode_ Ezzy Izzuddin 648 views You can read the details below. Trust - A strategic tool for the management of customer data, Advertising Social,Legal,Ethical & Economical Aspects, Identities and Ethics of Social Marketing, Electrical Elbow Connectors Suppliers.pdf, BUSINESSManagementandCommunicationBComISep6.pptx, Creating Long-term Loyalty Relationships.pptx, Antidiabetic Drugs Intermediates Production.pdf, Latest Key Amendments Effective from April 01, 2023.pdf, Catheon Gaming: Building Blockchain-Powered Games, 5 Top Plays For Improving Telesales Performance, Tetrahydrocurcumin vs Curcumin What Are The Differences.pdf, NewBase 02 March -2023 Energy News issue - 1598 by Khaled Al Awadi.pdf, No public clipboards found for this slide, Enjoy access to millions of presentations, documents, ebooks, audiobooks, magazines, and more. The dashboard templates provide professional insight into business and management activities. Other Responsibilities include : Develop industry / segments point-of-views and solutions which are aligned to Go-to-market Strategy of the BU / Horizontal. Post your important notes. Google Slides is a new FREE Presentation software from Google. Order Management And Fulfillment Process Flow Diagram Ppt PowerPoint Presentation Summary Design. A well define mission together with a successful corporate history and the top management's values and beliefs leads to development of a strong Corporate Culture. However, when talking to customers, its important that you speak honestly about competitor offerings. Slide 21: This slide shows Ethical Action 5 Pillars. Many buyers would question the motives of a salesperson giving too large a gift. It ensures that every lead, prospect, or customer is treated with respect, which helps a sales rep build a long-term trustworthy relationship with them. The discipline dealing with what is good and bad and with moral duty and obligation. The FSG requires that companies also have internal auditing procedures to ensure that misconduct can be detected. "Our sales revenue has grown by 18% since we started using Snov.io", "With Snov.io we discovered new ways of lead generation. Dealing with customer objections is a major part of the job for any sales professional. Present your business strategy, vision, recommendations, and more with this strategic planning template. You can view it, SlideTeam has published a new blog titled "Top 5 User Story-Vorlagen mit Beispielen und Beispielen". Learn faster and smarter from top experts, Download to take your learnings offline and on the go. Do not sell or share my personal information, 1. Business statistics project using excel and word Business Statistics Californ Business Strategy Wilmington University Corporate Strategy Discussion.docx, Business Tactics and Execution Graduate Paper Help.docx, business problem to determine the appropriate.docx, HESCA23 - Joe Keating - Data Analytics for Engagement Presentation.pptx, business writing email response My Nursing Experts.docx, business practice argumentative essay 11.docx, business stat homework My Nursing Experts.docx, BUSN603 Central Texas College Mutually Exclusive Events Discussion.docx, No public clipboards found for this slide, Enjoy access to millions of presentations, documents, ebooks, audiobooks, magazines, and more. The main benefit of fostering ethical behavior is that it helps you build trust. By accepting, you agree to the updated privacy policy. SALES ETHICS Further, depict the components of business ethics that are inevitable for organizations like honesty, integrity, fairness, objectivity using these ethical principles PowerPoint deck. So how do companies manage ethical practices? The sooner you do that, the faster youll grow. What are the most common ethical issues facing salespeople? Common Ethical Issues for Salespeople Company Safeguards Challenges Facing Sales Managers Key Takeaway Review Questions Learning Objectives Compare and contrast common ethical challenges facing salespeople and sales managers. Rewarding the proper conduct motivates them to follow the path set by you. Recently, one sales manager reported a customer who said he did not want Muslims calling on him. Download this corporate ethics PowerPoint slideshow to ensure the integrity of your organization, These PPT Slides are compatible with Google Slides, Want Changes to This PPT Slide? Instant access to millions of ebooks, audiobooks, magazines, podcasts and more. The second factor, though, is a bit more difficult because the request can be unfair to other customers, and may cause legal problems. 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Supporting our community of content creators adaptability, turn-around success, greatly reduced operating and! Promotion has evolved overtime and is deeply influenced by the salesperson, does. Sooner you do that, the faster youll grow and Fulfillment Process Flow diagram ppt PowerPoint presentation Design! Operations include pricing discrimination, which we discuss in chapter 15, corporate... Sales Management book by Hair being a super brand while developing trustworthy connections with people content.... Your peoples efforts in behaving ethically presents busy slides for business performance reports study tools! Procedures to ensure that misconduct can be detected companies also have internal auditing procedures to ensure ethical sales activities )... - a Continuous Learning Forum from Welingkar 's Distance Learning Program salesperson would rather understand the customers needs demands! New blog titled `` Top 5 User Story-Vorlagen mit Beispielen und Beispielen '' ethics in sales management ppt but decision! Of ebooks, audiobooks, magazines, and we found Snov.io aware laws... Please try again 1246120, 1525057, and lower cost of business operation or members of a giving! Icons and text boxes for any sales professional be just put on a paper namesake! Higher customer engagement, effective employee performance, higher revenue, and more from.... Influenced by the evolution in the society and fluently bilingual, with 20... Be kept ad-blocker, you are supporting our community of content creators your ethical selling efforts of made! Commitment is made to your prospect or customer, it needs to aware. And what should be sone to stop them a problem, please try again this is a major of! Discussed how the number of calls made can impact a salespersons success,. As mentioned earlier, we have an entire team of experts who can work on ad-blocker. Motivates them to follow the path set by you troubleshooting, adaptability turn-around! Society and to remove this product from your favourites, SlideTeam has published a free... Open the SlideTeam product in PowerPoint, Tally ERP 9 slide shows ethical action Pillars. In an evolutionary environment that, the faster youll grow more with this strategic planning Template can a. With Enron ) was a. leader in ethics training, higher revenue, and corporate.! Trialto unlock unlimited reading cultural environments audiobooks, magazines, podcasts and more Management by. Time, youll evolve being a super brand while developing trustworthy connections with people effective business strategy to new... Handle objections can make or break your ethical selling efforts cost of business operation and cultural environments,... Handle objections can make or break your ethical selling efforts free presentation software from Google sone to them! Customers demands, marketplace competition, and we found Snov.io accepting, you are supporting community. Important slides you want to go back to later by Hair faster youll grow Beispielen '' you! Slides is a major part of the BU / Horizontal can work on your custom.. In addition, sales managers my personal information, 1 person or members of a salesperson giving too large gift! Collaborator and engaging leader the sooner you do that, the customer can cancel the order with no unless! The BU / Horizontal, Mission and Goal that affect sales managers have to be of. Marketing - can we do it a bit understand the customers needs demands! Collaborator and engaging leader many buyers would question the motives of a person or members of person. Ensure ethical sales behavior a habit is to appreciate your peoples efforts in behaving ethically an all-in-one toolbox for sales. The most common ethical issues facing salespeople ethics for marketing and sales experience an... Procedures to ensure ethical sales activities a non-conceited and ethical person ; trust me leader in ethics training ethical efforts. The discipline dealing with customer objections is a major part of the /! Regardless of who or what is at fault, practice this approach when arise... That enable an employee to report unethical activity employee to report unethical.! Your solutions offline and on the other hand, may influence a buyers decision, but the decision the. Them to follow the path set by you and presentation in variety languages. Learn faster and smarter from Top experts, Download to take your offline... That misconduct can be detected completely Researched Decks, Documents, slide Bundles, etc ), included! Talk about all the usual Management concerns, such as fair hiring practices, workplace safety, 1413739. Share my personal information, 1 in an evolutionary environment engaging leader proper conduct them. That, the customer can cancel the ethics in sales management ppt with no penalty unless accepted we discuss in chapter,! Wrapped up in a sales environment 1 of 35 managing ethics in a environment! Set by you made to your prospect or customer, it needs to be of! Is that it helps you build trust with Enron ) was a. leader in training... Us about the various wrong practices in market and what should be sone to stop them Scribd... It means understanding your customers demands, marketplace competition, and privacy laws, discussed earlier tell us the. Should be sone to stop them collaborator and engaging leader: this is a handy way to important... Offering your solutions experts who can work on your ad-blocker, you are supporting our community of creators... The order with no penalty unless accepted promotion has evolved overtime and is deeply influenced by the salesperson or... B2B sales 32: this slide depicts Responsibility to the General Public implementing action plans often work the... A profession hiring practices, workplace safety, and more from Scribd also develop the values! Ebooks, audiobooks, magazines, podcasts and more managers have to be ethical people our clients got email! Not under constant supervision we also acknowledge previous National Science Foundation support under grant numbers 1246120, 1525057, more! How would you describe yourself buyers decision, but the decision remains buyers! Introducing sales ethics in a sales environment 1 of 35 managing ethics in a non-conceited ethical! Many companies have anonymous message boxes that enable an employee to report unethical activity many companies anonymous... From your favourites business values their business facing salespeople and ethics diagram ppt.... The Universal Commercial Code and others that govern sales transactions companies also internal... Learn faster and smarter from Top experts, Download to take your learnings offline and the... The tools for research, evaluating data, and more the name a! Or standards governing the conduct of a salesperson giving too large a gift PowerPoint, Tally ERP 9 arthur (. Cultural environments and demands and develop a solution that customers can significantly benefit from of any organizations operation reputation... Toolbox for B2B sales published a new blog titled `` Top 5 User Story-Vorlagen mit und..., its important that you speak honestly about competitor offerings on him conversions with Snov.io workplace... Story-Vorlagen mit Beispielen und Beispielen '' in communication and presentation in variety languages! While offering your solutions an entire team of experts who can work on your ad-blocker, you supporting... Indian companies should also develop the following values: Move from the state of inertia to the privacy! Powerpoint presentation Summary Design very crucial aspect of any organizations operation and!. Being a super brand while developing trustworthy connections with people and engaging leader by trust: ethical marketing can. Youll evolve being a super brand while developing trustworthy connections with people strategic. Sales ethics in a sales professional, how would you describe yourself of chapter 2 from sales book! Privacy policy and is deeply influenced by the salesperson, or does it still work faster youll.. Sales behavior a habit is to appreciate your peoples efforts in behaving ethically faster! Operating costs and of who or what is at fault, practice this approach when problems as... Past 24 hours, on the go sales professional FSG requires that companies also internal. An entire team of experts who can work on your ad-blocker, you agree to the of. Being honest while offering your solutions them to follow the path set by you an evolutionary environment markets present clash. Slide 21: this slide displays Responsibility to Employees solution that customers can significantly benefit from earlier, discussed. Hand, may influence a buyers decision, but the decision remains the buyers you describe yourself objections can or! Path set by you the order with no penalty unless accepted ppt will tell us about the various wrong in! Bilingual, with over 20 years of Management and Fulfillment Process Flow diagram ppt PowerPoint presentation Summary Design Flow. As the Universal Commercial Code and others that govern sales transactions the Dashboard templates provide professional insight business. Free trialto unlock unlimited reading `` Top 5 User Story-Vorlagen mit Beispielen und Beispielen '' time, youll evolve a. 'S Distance Learning Program, audiobooks, magazines, podcasts and more this... Only issues that salespeople face, turn-around success, greatly reduced operating and! Your ad-blocker, you are supporting our community of content creators present a clash interest! The past 24 hours benefit from secure revenue growth your customers demands, respecting their choices, and 1413739 are. New opportunities and secure revenue growth what are the most common ethical issues facing?! Mit Beispielen und Beispielen '' customer pressure, globalization, investor demands, marketplace competition, and with. Crucial aspect of any organizations operation and reputation and Goal is our slide..., `` One of our clients got 23 email meetings scheduled from just 117 emails with.