BetterHelp is an affordable, convenient option that offers solutions for people who prefer to talk on the phone or via video call. BetterHelp is a major online therapy provider that may help you access quality therapy from home. Youll be asked for your credit card information at this time, or you can apply for financial aid. BetterHelp is not a substitute for emergency services. BetterHelp is rated as a top teletherapy platform for a variety of mental health concerns. Powell noted that BetterHelp is one of the more affordable online therapy options shes seen, especially since there are several different ways to communicate with your therapist. On a separate occasion, when I submitted a question via the platforms support messaging, I received a satisfactory reply to my question within a few hours. Healthline Media does not provide medical advice, diagnosis, or treatment. Get help, you deserve to be happy! BetterHelp says therapists are compliant with the Health Insurance Portability and Accountability Act of 1996 (HIPAA), which is a federal law protecting sensitive health information. Gratzer D, et al. Deb Hipp is a freelance writer in Kansas City, Missouri. Mary X. Dennis is a Singapore-born, New York-raised, bilingual and biracial science reporter. If you dont like who youre paired with, you can request to be matched with a new therapist. People are using online therapy tools now more than ever. Brightside does offer psychiatry, and can add a medication option to your plan, while BetterHelps platform deals exclusively in therapy, with no medication available. Also, we use third-party cookies to track your website behavior and target advertising. are seeking counseling for adult individuals, have limited mobility or find it hard to leave the house, may find it hard to travel to a physical clinic location, have limited availability during typical opening hours, dont have mental health insurance coverage, want to remain anonymous with your therapist, are living with substance use disorder or experiencing, feel unsafe or have urgent needs if this is the case, consider contacting, dont have a reliable internet connection. Debra Rose Wilson, PhD, MSN, RN, IBCLC, AHN-BC, CHT. It gives you access to diverse licensed therapists you can contact via live chat, video and phone sessions and online. Talkspace is a text-based therapy platform. Second, we also include links to advertisers offers in some of our articles; these affiliate links may generate income for our site when you click on them. This means that everything discussed during appointments is strictly confidential unless theres a case of immediate harm to the user or someone else. BetterHelp costs $240 - $360 monthly (advertised as $60 - $90 weekly), making it an affordable out-of-pocket therapy option. Talkspace and BetterHelp both offer online access to trained therapists for a wide range of mental health services. You can choose your own therapist, but this option isnt obvious without extensive exploration of the BetterHelp website. The importance of cost to users of each platform was similar: 29% of Brightside found cost to be important, compared to 31% of BetterHelp users. The BetterHelp app received 4.8 stars from more than 67,300 reviews on the App Store. You can learn more about how we ensure our content is accurate and current by reading our. These cookies . The chat room is accessible at any time, as long as your device has reliable internet. Read our comparison of BetterHelp and Talkspace. She listened to my issues without judgment or criticism. BetterHelp was founded in 2013, and since then has risen to prominence as the webs largest platform for online therapy. If you miss a session at Brightside, you are billed a missed session fee of $20, but your missed session remains unused and can be rescheduled. Headquartered in California, BetterHelp has treated nearly 3.2 million people since its founding. BetterHelp is an entirely online therapy service, so there are some key differences to keep in mind when comparing online and in-person therapy. Former Healthline employee Jamey Powell tried out BetterHelp and was really pleased with her experience. Founded in 2013 and headquartered in Mountain View, California, BetterHelp markets itself as the largest online counseling platform in the world. We include products we think are useful for our readers. Instead, you can choose a nickname your therapist can call you. For emergency care or a crisis, call 911, as BetterHelp cannot handle such situations. BetterHelp therapists will not diagnose conditions. Your counselor will reply with questions, guidance, homework, or feedback. BetterHelps sessions are 45 minutes to an hour, and generally take a little more time settling in at the beginning and signing offat the end of the session. To help support our reporting work, and to continue our ability to provide this content for free to our readers, we receive compensation from the companies that advertise on the Forbes Health site. With online therapy, therapy is made more accessible for many people. Your . Effectiveness of a multimodal digital psychotherapy platform for adult depression: A naturalistic feasibility study. Overall, Acadia reported a total of $675.3 million in revenue in the fourth quarter, a 13.8% increase year over year. Its also been reviewed by our medical affairs mental health experts and has gone through our vetting process. You can try the service for free for 7 days. The platform makes it simple to find a new match. Many Americans Continue to Experience Mental Health Difficulties as Pandemic Enters Second Year. At this writing, out of 4,100 reviews on Trustpilot, 84% of BetterHelp users rated the service as excellent, and 9% rated their experience as bad. This usually had to do with the reviewers personal experience with their therapist. The main upside of online therapy with BetterHelp is that BetterHelp tends to be a more affordable option than in-person therapy. A subscription to BetterHelp ranges from $60 to $90 a week. Psych Central only shows you brands and products that we stand behind. Discover our top picks and the best online therapy to fit your needs and preferences. While other online therapy platforms may have more options for insurance coverage or allow you to pick your own therapist, BetterHelp allows users to message their therapist at any time through communication modes such as chat, phone, video and text message. BetterHelp markets itself as the world's largest online therapy service with nearly 2 million users, according to its website. The app will notify you of their response. MediaRadar calculates estimated spend for the digital, print and national television campaigns that we identify using proprietary algorithms based on medium and advertisement type. BetterHelp is part of Teladoc Health Inc.. See what our experts have to say about Talkspace and if it's right. Both platforms provide you with your own portal and do the therapist matching for you, and both companies have apps available for iOS or Android. Facing obstacles . In the event of a mental health emergency if youre thinking about harming yourself or someone else call 911 or the National Suicide Prevention Lifeline at 988. If youre someone who enjoys the ease of texting, 24/7 communication, and never leaving the house, BetterHelp is a great fit for you. This may work well for you, or it may not. Along with BetterHelp, there are other online therapy services that offer services that could better align with your needs. The company says it offers people the chance to access e-counseling services anytime and anywhere, but you may be curious whether BetterHelp is all its said to be. My counselor made suggestions without pushing me to follow them and offered ways I could cope with anxiety, such as breathing exercises and journaling techniques for perceiving fears or worries in a more realistic and logical way. We avoid using tertiary references. BetterHelp has an overall positive reputation. Even once you subscribe to a plan, you can cancel your membership at any time if youre unsatisfied. For individuals looking for help with depression, and who want to put their care decisions in the hands of professionals and see results, we recommend Brightside. . Our sessions were tightly runthey got straight to the point and stayed focused for the full 30 minutes. If you are covered, Brightside is likely going to be the more affordable option. We tried BetterHelp and found it to be a great online therapy option for convenience and getting matched with the right therapist. Powell was matched with a therapist within a day. However, for those who want to give web-based therapy a try, BetterHelp is a good option. Still, whether it was a result of the matching algorithm, or just the overall quality of the therapists at Brightside, I did find my initial assigned therapist at Brightside to be a much better fit for me that the one given to me by BetterHelp: more professional, easier to talk to, and more understanding of what I hoped to accomplish. Lin T, et al. Plus, youll be able to fill in any specific preferences for your therapist. We surveyed 105 users from each online therapy company and asked the companies to complete questionnaires. Brightside, on the other hand, has managed to keep its company profile squeaky clean, which, warranted or not, makes me marginally more comfortable trusting them with my personal data. Therapy for Every Budget: How to Access It. The company does occasionally offer therapy below its $60 to $90 rate. A 2022 review of 20 clinical trials comparing teletherapy to in-person therapy shows the promise of telehealth. Heres a bit more info on our integrity policy: BetterHelp offers therapy services online. Depending on what youre looking for, BetterHelp offers counseling for individuals, couples, or families. Here are the biggest benefits, as well as who are good candidates for the. BetterHelp offers a wide selection of support group sessionsmoderated by a licensed therapistin the scheduling section of the portal. What type of therapy are you looking for? You can choose between video, phone, or live chat options for therapy sessions, all hosted right on the site or app. Highly tailored to depression and anxiety, Does not treat conditions beyond depression and anxiety. BetterHelp Rakes in $1B in 2022, as Teladoc Plans to Integrate Behavioral Health into Its Chronic Care Strategy - Behavioral Health Business Digital Health BetterHelp Rakes in $1B in 2022, as Teladoc Plans to Integrate Behavioral Health into Its Chronic Care Strategy By Laura Lovett | January 9, 2023 Porapak Apichodilok Although they appear similar, there are a few functional differences between the two sites, particularly in the member portals. The compensation we receive from advertisers does not influence the recommendations or advice our editorial team provides in our articles or otherwise impact any of the editorial content on Forbes Health. BetterHelp counseling services arent generally covered by health insurance, Medicare or Medicaid. Our website services, content, and products are for informational purposes only. Users also rated BetterHelps site slightly higher, with 73% saying navigating the site was easy or very easy. 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